Summary
Overview
Work History
Education
Skills
Technical Skills
Scholarships
Awards
Timeline
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Lily Barker

Lily Barker

Auckland,Mount Eden

Summary

I am a twenty-four-year-old student who is currently studying at the University of Auckland doing a Bachelor of Science specializing in Genetics & Biotechnology. During 2019, I took a gap year and travelled with my family through Europe for 14 months.

I possess a cheerful and stable nature. I am a fast adapter of new processes and ways of working. I can be relied upon to be responsible and punctual, possessing a talent for finding solutions to problems and an overall willingness to "roll up my sleeves'' and get tasks done. I take pride in all the work I do, am highly self-motivated and complete every task I undertake to a high standard

Work experience covers the retail, hospitality, and administration sectors, achieving significant improvements in operational efficiency and customer service standards.

Overview

6
6
years of professional experience

Work History

Sales Assistant

Plant House
03.2023 - 10.2023
  • Educated customers on proper plant care techniques by offering detailed product knowledge and comparisons, increasing their chances of success with purchased items at home.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Fostered positive shopping environment, leading to high customer satisfaction scores.
  • Monitored sales trends to advise management on potential inventory adjustments.

Front of House Supervisor

El Sizzling Chorizo
02.2022 - 02.2023
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Addressed guest concerns and resolved all issues to guests' satisfaction.
  • Mentored newly hired employees on operating equipment and safety.
  • Performed cash handling activities and secured nightly bank deposits.
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.

Office Administrator

Bsw Architects
01.2020 - 02.2021
  • Managed debtors and creditors using MYOB & Xero accounting software.
  • Generated monthly invoices based upon established accounts receivable schedules and terms.
  • Reconciled company bank accounts on weekly basis.
  • Created and implemented new office processes including boardroom booking system in Outlook 360 and office filing system for document archival.
  • Implemented COVID-19 procedures within office including social distancing, sanitation, and signage. office filing system for document archival.
  • Managed and followed up overdue debts.

Sales Assistant

Forever New
08.2017 - 11.2018
  • Offered each customer excellent personal service and polite support to boost sales and customer satisfaction.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Supported loss prevention goals by monitoring shopper behavior.

Education

Bachelor of Science - Biological Science

University of Auckland
Auckland, AUK
11.2025

High School Diploma -

Mt. Albert Grammar School
Mount Albert, NZ
2018

Skills

  • Multitasking Abilities
  • Reliable punctuality
  • Team Cooperation
  • Attention to detail
  • Problem-solving aptitude
  • Excellent Written and Verbal Communication
  • Self Motivation
  • Adaptable and Flexible
  • Organizational Skills
  • Active Listener
  • Running experiments
  • Research reporting

Technical Skills

  • MYOB & Xero Accounting Software
  • Microsoft Office (Word, Excel & Outlook)
  • Google Suite
  • Adobe Suite (Illustrator, InDesign)
  • Papercut Printing
  • Lightspeed POS System
  • R Studio

Scholarships

Summer Research Scholarship

University of Auckland, School of Biological Sciences (2024/25)

  • Carried out a three month research project under supervision
  • Gained lab, research and presentation skills/experience


Awards

Genetics Society of Australasia (GSA) Undergraduate Student Conference Award (2025)

Timeline

Sales Assistant

Plant House
03.2023 - 10.2023

Front of House Supervisor

El Sizzling Chorizo
02.2022 - 02.2023

Office Administrator

Bsw Architects
01.2020 - 02.2021

Sales Assistant

Forever New
08.2017 - 11.2018

Bachelor of Science - Biological Science

University of Auckland

High School Diploma -

Mt. Albert Grammar School

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Lily Barker