Amy Bromley
HUNTLY,Waikato
Summary
Dynamic and dedicated professional with a proven track record at City Beach, excelling in customer service and cash handling. Known for reliability and empathy, I effectively resolved inquiries and fostered repeat business, contributing to team success and achieving sales goals. Proficient in upselling and training new staff to enhance service quality.
Overview
1
1
year of professional experience
1
1
Certification
Work History
School Based Apprenticeship
City Beach
06.2024 - 07.2025
- Collaborated with team members to achieve daily sales goals and improve service quality.
- Resolved customer inquiries promptly, fostering positive relationships and repeat business.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
Crew Team Member
Red Rooster
02.2025 - 06.2025
- Collaborated with team members to maintain cleanliness and organization of workstations.
- Assisted in training new staff on operational procedures and safety protocols.
- Executed food preparation tasks following strict quality and safety guidelines.
Cafe Server
Beach House Cafe
08.2025 - 09.2025
- Provided exceptional customer service, ensuring satisfaction and timely service during peak hours.
- Operated point-of-sale systems efficiently, processing orders and handling payments accurately.
- Assisted in training new staff on menu knowledge and customer interaction techniques.
Education
High School Diploma -
Warnbro Community High School
Perth WA09-2025
Skills
- Reliability and punctuality
- Patience and empathy
- Cash handling proficiency
- Upselling
Certification
- Cert III in Retail, awarded in October 2025
- Cert III in Business Enterprise, awarded in October 2025
- Cert II in Workplace Skills, awarded in September 2025
All completed through IVET and can be provided if requested
Timeline
Cafe Server
Beach House Cafe
08.2025 - 09.2025
Crew Team Member
Red Rooster
02.2025 - 06.2025
School Based Apprenticeship
City Beach
06.2024 - 07.2025
High School Diploma -
Warnbro Community High School