Lily Ferris

• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Used cash registers and credit card machines to cash out customers.
• Greeted new customers, discussed specials, and took drink orders.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Make drinks/coffees as well as delivered them to the customers

I work here currently and have picked up a great deal of experience, I am now skilled in the use of a Point Of Sale system. I have learnt to always keep a smile on my face for the customers, as well as how to truly multitask for full efficiency. My two years here have given me so much necessary knowledge for any customer service facing position.

• Followed supervisor instructions to complete tasks on time.
• Kept kitchen areas neat and clean by removing trash and organizing supplies.
• Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
• Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
• Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
• Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
• Stepped into additional roles during busy times to boost coverage of important stations.

Dish washing was my first ever job, and through it I learnt the importance of true hard work. It has given me an amazing work ethic and I truly respect all positions in any job, no matter how dirty they are. I was the only dish washer for an Indian restaurant, and hand washed all the dishes. Through this job I learnt to work my hardest, and have carried this work ethic through all the years.