Lily Li
Wellington,WGN
Summary
I have New Zealand work rights. Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
4
4
years of professional experience
Work History
Waitress
Tea Talk
09.2023 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Graphic Designer
WELTEC Institute
04.2023 - 06.2023
- Developed creative design for print materials, banners and signs.
- Created digital image files for use in digital and traditional printing methods.
- Met with customers to present mockups and collect information for adjustments.
Graphic Designer
Samaritans
04.2023 - 06.2023
- Met with customers to present mockups and collect information for adjustments.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
- Completed final touches for projects such as images sizes and font selection.
Waitress
Sheraton Hotels
09.2019 - 03.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.
Waitress
Shangri La Hotel
10.2019 - 12.2019
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Increased sales significantly by upselling higher-end products to customers.
- Checked guests' identification before serving alcoholic beverages.
Education
Bachelor of Arts - Digital Media
Weltec
Wellington, NZ06.2023
High School Diploma -
Gang Cheng Forth
China09.2015
Graduate From Junior High School -
Shui Guo Hu Second School
China09.2012
Skills
- Employee Training
- Labor Relations
- Mail Handling
- Sorting and Labelling
- Meeting Agendas and Minutes
- Report Analysis
- Social Media Knowledge
- Advanced MS Office Suite Proficiency
- Proper Phone Etiquette
- Project Planning
- Appointment Setting
- Schedule Planning
- Problem Resolution
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Waitress
Tea Talk
09.2023 - Current
Graphic Designer
WELTEC Institute
04.2023 - 06.2023
Graphic Designer
Samaritans
04.2023 - 06.2023
Waitress
Shangri La Hotel
10.2019 - 12.2019
Waitress
Sheraton Hotels
09.2019 - 03.2020
Bachelor of Arts - Digital Media
Weltec
High School Diploma -
Gang Cheng Forth
Graduate From Junior High School -
Shui Guo Hu Second School
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