Summary
Overview
Work History
Education
Skills
Languages
Extra Curricular Activities
References
Timeline
Generic

Lily Wilkings

Summary

17 year old student looking for fixed hours. Motivated individual with strong work ethic and working independently. Strong organizational and team collaboration skills with experience in other work forces.

Overview

2
2
years of professional experience

Work History

Sales Assistant

Dc Martens, Onehunga Dress mart
05.2023 - Current
  • Customer Service: Being able to provide excellent customer service is crucial in retail
  • This includes greeting customers, assisting with their inquiries, and ensuring they have a positive shopping experience
  • Product Knowledge: I have familiarise myself with the different Doc Martens products, including the various styles, materials, and sizes available
  • This knowledge will help me provide accurate information and make appropriate recommendations to customers
  • Sales Techniques: Develop effective sales techniques, such as cross-selling and upselling, to maximize sales opportunities
  • This involves understanding customer needs and suggesting additional products that complement their purchase
  • Communication Skills: Strong communication skills are important for interacting with customers, colleagues, and management
  • Clear and effective communication ensures that everyone is on the same page and that customer inquiries are dealt with efficiently

Pizza Maker

Pizza Express
08.2023 - 10.2023
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.

Crew Member

McDonald's, Royal Oak
01.2022 - 05.2023
  • Customer Service - Demonstrated communication skills through serving a wide range of customers
  • In McDonald's half of the job is talking to customers and making sure they have the best service at McDonald's
  • An example of this is positions in companies like Drive thru and Front counter, they fully train their employees to ensure their skills are up to their role
  • Understanding of basic fast food kitchen use - (grilling, frying, assembling, packing food, customer service, ability to take orders, cleaning.) Also understands and has fully been trained through food safety and how to be in a kitchen responsibly
  • Applied food safety practices in the kitchen at McDonald's
  • Lots of heavy lifting of ingredients -(fries,patties,cups)
  • Cash handling - Was able to do quick math to figure out change and helped to insure the money was handled safely and none went missing

Education

Lynfield College
12.2023

Skills

  • Product Management and Pricing
  • Opening and Closing Procedures
  • Cash Handling
  • Customer Needs Assessment
  • Collaborative Relationships
  • Food Preparation and Safety
  • Time Management

Languages

English
Native or Bilingual

Extra Curricular Activities

  • Skateboarding
  • Reading
  • Snowboarding
  • St johns
  • Swimming

References

  • John Wilkings - Father
  • Krishans - Manger Pizza Express
  • Mathew Byrne - Manager at Dr Martens
  • Corrin Ansin - Assistant Manager at Dr Martens

Timeline

Pizza Maker

Pizza Express
08.2023 - 10.2023

Sales Assistant

Dc Martens, Onehunga Dress mart
05.2023 - Current

Crew Member

McDonald's, Royal Oak
01.2022 - 05.2023

Lynfield College

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Lily Wilkings