Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
Generic

Lilynthia Jones

Papamoa,BOP

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Shake Shed & Co
09.2022 - Current
  • Customer Service - Providing high-quality service
  • Cash register operation
  • Provide optimal assistance and handle a variety of tasks
  • Served as a successful leader and achieved store success
  • Barista - providing some good coffee.

Senior Manager

Carve It Up
12.2018 - 08.2022
  • Customer Service - Providing high-quality service
  • Cash register operation
  • Provided optimal assistance to the General Manager and handled a variety of tasks
  • Served as a successful leader and achieved store success
  • Food preparation.

Education

New Zealand Certificate in Foundation Skills L1 L2 -

EmployNZ
07.2018

Skills

  • Motivated Customer Service Representative committed to providing high-quality services for customer experience While also been an enthusiastic management professional with demonstrated success supervising staff and building teams While also being IT-savvy in Microsoft Word, Excel, PowerPoint, Outlook, and other software apps
  • Product and Service Knowledge
  • Customer Relations
  • Sales Monitoring
  • Microsoft Office Expertise
  • Retail Operations

Personal Information

Date of Birth: 08/24/2001

References

  • Kiri Manihera, Ex co-worker, 0274835098
  • Tinah Hiku, Ex co-worker, 0226853355
  • Shay Buchanan, Co-worker, 0211840331

Timeline

Assistant Manager

Shake Shed & Co
09.2022 - Current

Senior Manager

Carve It Up
12.2018 - 08.2022

New Zealand Certificate in Foundation Skills L1 L2 -

EmployNZ
Lilynthia Jones