Lilyola Saili
Auckland,AUK
Summary
Dedicated cashier skilled in cash handling, inventory management, and point of sale operations. Proven ability to resolve customer complaints promptly and maintain high satisfaction levels.
Enthusiastic cashier with strong customer service and cash handling skills. Known for efficiently processing transactions and ensuring customer satisfaction. Ready to leverage expertise in point of sale operations to contribute to a dynamic retail environment.
Overview
2025
2025
years of post-secondary education
Work History
Customer Service Cashier
Cowley & Sons Bakery
Tonga, Tonga
01.2025 - 03.2025
- Assisted customers by answering inquiries and providing product information.
- Collaborated with team members to ensure smooth bakery operations daily.
- Stocked shelves and displayed bakery items to enhance visibility and accessibility.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Balanced cash drawers at the end of each shift.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Built and maintained productive relationships with employees.
- Answered customers' questions and provided information on store procedures or policies.
- Greeted customers promptly and responded to questions.
- Addressed customer questions and concerns regarding products and services.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
Education
Tonga High School
Tonga, Nuku’alofaSkills
- Customer service
- Cash handling
- Inventory management
- Point of sale
- Customer satisfaction
- Credit and cash transactions
Timeline
Customer Service Cashier
Cowley & Sons Bakery
01.2025 - 03.2025
Tonga High School