Summary
Overview
Work History
Education
Skills
LANGUAGE
COLLEGE LIFE
Timeline
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LIM HAO LI

LIM HAO LI

Puchong,Selangor

Summary

Experienced with optimizing workflows, ensuring smooth and efficient operation. Problem solver with critical thinking and highly collaborative team player known for reliability and adaptability. Mature, honest and willing to learn new things. Ability to work independently and willing to work under pressure with leadership quality. Graduated at Chang Jung Christian University with Bachelor Degree in the Department of Athletic Sports, College of Humanities and Social Sciences.

Overview

7
7
years of professional experience

Work History

Seasonal Worker

Seeka KKP (New Zealand)
03.2025 - 05.2025
  • Developed strong relationships with coworkers and supervisor through effective communication skills, fostering teamwork within our group.
  • Contributed to a positive work environment by maintaining a upbeat attitude throughout the busy holiday season.

Process Associate

Genpact Malaysian Sdn.Bhd
01.2023 - 12.2024
  • Handled high volumes of incoming P2P query via email, chat and call from GSK and GSK vendor for China, Taiwan and Hong Kong market.
  • Managed multiple tasks simultaneously, ensuring all the ticket and queries being resolved within the SLA.
  • Maintained high level of concentration to understood and analysis variety type of query from different market.
  • Participated in daily team meetings, contributing valuable insights and feedback toward process enhancements.
  • Independent problem solver who took initiative in researching solutions without needing excessive supervision.
  • Communicate effectively and developed strong working relationships with team member and also L2 teams (Invoice processing, Payment, Vendor Master Data, IT) to resolve issues promptly and accurately.
  • Building a good relationship with GSK employee and vendor for seamless process on resolving P2P queries.
  • Trained new team members on best practices and company-specific procedures, enhancing overall team performance.

Retail Management Trainee

Eu Yan Sang Sdn.Bhd
05.2022 - 07.2022


  • Serving customer and introduce product to customer
  • Cashier
  • Writing notice and sending email to other department
  • Maintain shop hygiene
  • Stock-taking and stock arrangement
  • Products packing
  • Memorize and fully understood every product promotion of different event

Part time

Office of Library & Information Services
01.2018 - 01.2021

Education

Bachelor Degree - Athletic Sports

Chang Jung Christian University
01.2022

Skills

  • Running
  • Strong work ethic
  • Adaptability and flexibility
  • Presentation and event planning
  • Problem-solving
  • Team collaboration

LANGUAGE

Chinese
English
Malay
Chinese (Cantonese)

COLLEGE LIFE

PR of Overseas Chinese Students Association in 2018

-Games Department of Orientation Camp in 2020

-MC of Orientation Camp in 2019

-General Affairs Department of Graduate Farewell Party in 2019

-Vice Coordinator of Sports Day in 2019 -Coordinator of Reunion Dinner in 2019

-MC of Christmas Party in 2018

-PR of Mid-Autumn Festival BBQ in 2018

-Artistic Design Department of Halloween Party in 2018

-General Affairs Department of Orientation Camp in 2018

-MC of Reunion Dinner in 2018

-Sound Control Group of Christmas Party in 2017

Timeline

Seasonal Worker

Seeka KKP (New Zealand)
03.2025 - 05.2025

Process Associate

Genpact Malaysian Sdn.Bhd
01.2023 - 12.2024

Retail Management Trainee

Eu Yan Sang Sdn.Bhd
05.2022 - 07.2022

Part time

Office of Library & Information Services
01.2018 - 01.2021

Bachelor Degree - Athletic Sports

Chang Jung Christian University

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LIM HAO LI