Summary
Overview
Work history
Education
Skills
Certification
References
TECHNICAL & DELIVERY TOOLSET
Timeline
Generic

Linda Dumont

Auckland

Summary

I'm a strategic delivery-focused leader with extensive experience driving enterprise transformation across Agile programs, ERP implementations, CRM and digital platforms. I align technical delivery with business objectives, uplift quality standards, and guide cross-functional teams through change. My blend of technical fluency, people leadership, and stakeholder engagement fosters seamless outcomes in complex programs.

Overview

10
10
years of professional experience
1
1
Certification

Work history

Salesforce Delivery & Testing Lead

SolarZero
09.2024 - 11.2024
  • Led end-to-end quality and delivery across Salesforce and Agile squads, combining strategic test leadership with hands-on delivery coordination.
  • Established Scalable QA Practice: Built a delivery-aligned QA squad, defined quality metrics, and embedded early testing across Agile squads.
  • Led Salesforce Delivery: Drove technical delivery for a cross-functional squad (3 Dev, 2 QA, 1 Admin), managing enhancements, fixes, and stakeholder alignment.
  • Test Planning & Governance: Owned test strategy, planning, and execution for critical releases; introduced and embedded tooling governance.
  • Stakeholder Engagement & Reporting: Acted as primary delivery contact, presenting progress in executive Show & Tell sessions and managing delivery risks.
  • Agile Facilitation & Team Alignment: Facilitated ceremonies (stand-ups, planning, retrospectives), refined backlogs, and maintained squad flow and velocity.
  • Quality Uplift & Onboarding: Championed automation uplift and developed onboarding pathways for QA hires.
  • RAID Management: Owned QA risk and issue registers, proactively mitigating blockers and enabling smooth delivery execution.

Test Manager & Chapter Lead

One NZ
06.2019 - 08.2023
  • Led enterprise-wide testing across ERP, digital, and Agile programs, driving quality strategy, stakeholder confidence, and delivery alignment.
  • SAP Program Test Manager (2 yrs)
  • Led test strategy and execution for One NZ’s S/4HANA implementation (Fieldglass, Ariba, Concur, SuccessFactors)
  • Delivered five parallel UAT workstreams in collaboration with global vendors and internal stakeholders
  • Embedded integrated testing governance to close audit risks and maintain traceability
  • Supported post-go-live delivery for Icertis, Apple, and OneStream integrations
  • Stepped in as Tribe Lead to embed Agile ways of working and align testing with squad delivery
  • Test Manager – Digital & Infrastructure Projects (1.5 yrs)
  • Managed testing across standalone and release-driven projects including Service Hub, firewall migrations, and digital platforms
  • Scoped test activities across digital squads and coordinated vendor testing efforts
  • Supported platform transition readiness and provided structured reporting to programme stakeholders
  • Test Chapter Lead (6 months)
  • Co-established the Testing Centre of Excellence, standardising practices across 12 Agile squads
  • Rolled out Azure DevOps and Power BI dashboards to uplift stakeholder visibility and reporting
  • Mentored chapter members and coached squads on Agile testing and delivery alignment

ERP Implementation – Testing Lead

TVNZ
11.2018 - 05.2019
  • Led testing delivery for a core business system replacement, overseeing end-to-end NetSuite ERP testing across all phases.
  • Developed test strategy aligned to project methodology, covering Functional, Integration, Security, and Parallel testing.
  • Directed test planning and execution with BAs, SMEs, and vendor teams.
  • Facilitated stakeholder-facing testing sessions and ensured test lab readiness.
  • Established defect triage process and formulated results for executive decision-making.
  • Reported directly to the Project Manager and resolved critical testing blockers.

Senior Consultant

ClearPoint
08.2014 - 09.2018
  • Led quality assurance strategy and automation uplift across digital transformation programs for tier-one clients, embedding into Agile teams and driving delivery excellence.
  • Westpac Bank (1.5 yrs)
  • Embedded in Agile squad delivering digital credit applications.
  • Designed and executed automated and manual test cases using Selenium and Java.
  • Validated acceptance criteria and supported delivery velocity through continuous testing.
  • NZ Super Fund (1 yr)
  • Planned and executed functional, regression, and performance testing for investment platform.
  • Ensured platform readiness through structured QA cycles and stakeholder engagement.
  • ACC, St George’s Bank, Eat My Lunch (1.5 yrs)
  • Delivered QA across multiple products with a focus on API testing, UAT, and exploratory testing.
  • Collaborated with lean delivery teams to identify gaps and uplift test coverage.

Education

Diploma - Marketing and Business Management

Damelin Business School

Skills

  • Delivery Tracking & Milestone Management
  • Stakeholder Engagement & Executive Reporting
  • Agile Ways of Working & Team Facilitation
  • Risks, Issue & Decision Management (RAID)
  • Test Planning & Governance, Quality uplift
  • Cross-Functional Team Alignment
  • Tooling & Dashboarding (Power BI, ADO, Jira)

Certification

  • Salesforce AI Agentforce Specialist Certification – In progress
  • Agile Project and Delivery Management, ICAgile, 2024
  • Scrum Master Certification, PSM 1, Scrum.org, 2023
  • Coaching Skills for Leaders and Managers, 2023
  • Azure Devops Training, 2022
  • Java for Testers, Udemy, 2018

References

Available on request

TECHNICAL & DELIVERY TOOLSET

  • Enterprise Platforms & Domains
  • ERP: SAP S/4HANA (Fieldglass, Ariba, Concur, SuccessFactors), NetSuite, PeopleSoft
  • CRM & HCM: Salesforce (Sales, Service, Marketing Cloud), Siebel, TrueComp
  • Other Platforms: Microsoft 365, Service Hub
  • Cloud: Microsoft Azure, AWS
  • Industry Experience: Telecommunications, Utilities, Insurance, Banking, Wealth & Risk, Media
  • Testing & QA Expertise
  • Automation & BDD: Selenium, Cucumber (Java – beginner level)
  • API Testing: Postman, SoapUI
  • Performance Testing: Apache JMeter
  • Scripting: SQL, SOQL (Intermediate); Java (Foundational)
  • ERP Test Governance: SAP Solution Manager, risk-based frameworks, Panaya Test Dynamix (delivery-side understanding)

Timeline

Salesforce Delivery & Testing Lead

SolarZero
09.2024 - 11.2024

Test Manager & Chapter Lead

One NZ
06.2019 - 08.2023

ERP Implementation – Testing Lead

TVNZ
11.2018 - 05.2019

Senior Consultant

ClearPoint
08.2014 - 09.2018

Diploma - Marketing and Business Management

Damelin Business School

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