Linda Leaning

Temporary position to provide support while company was in a transition period.

• Streamlined account management processes by implementing efficient organizational systems.
• Enhanced client satisfaction with timely resolution of inquiries and effective communication.
• Maintained accurate records and documentation, ensuring compliance with relevant regulations and policies.
• Monitored client accounts for potential issues, proactively addressing concerns before they escalated.
• Negotiated payment terms with clients, resulting in improved cash flow for the company.
• Coordinated invoicing activities to ensure prompt payment from clients while minimizing errors or delays.
• Identified areas for improvement and implemented process changes, resulting in increased efficiency within the department.
• . Facilitated smooth interdepartmental communication by acting as a liaison between finance, sales, operations teams.
• Reduced invoice discrepancies through diligent review and reconciliation of accounts.
• Assisted in coordinating month-end close procedures by preparing necessary journal entries, reconciliations and supporting schedules.
• . Participated in process improvement initiatives, helping to create a more efficient and accurate account administration function.
• Handled day-to-day accounting processes to drive financial accuracy.
• Matched purchase orders with invoices and recorded necessary information.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
• Managed and responded to correspondence and inquiries from customers and vendors.
• Supported management by processing invoices and documents with consistent on-time delivery.
• Generated invoices upon receipt of billing information and tracked collection progress.
• Input financial data and produced reports using MYOB.

• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
• Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets. Using Primo booking system and Xero accounting systems.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Staff management.
• Planning Maintenance work, events and room bookings.
• Handling customer complaints and queries
• Ensure all policies and procedures are observed and adhered to.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.