Provided exceptional customer service to ensure customer satisfaction.
Educated customers on features, benefits, and usage of various banking products and services.
Participated in community events related to the bank's objectives or initiatives.
Followed established policies and procedures when handling sensitive information.
Modified, opened and closed customer accounts.
Advised customers on bank products and services.
Completed daily cash balancing as Teller.
Put together and executed loan documents.
Utilized banking software to update client accounts and process transactions efficiently.
Facilitated the loan application process, from documentation collection to approval communication.
Managed client accounts, ensuring accurate transaction processing and exceptional service delivery.
Dairy Farmer
Self Employed
Ruawai & Te Aroha , North Island
06.1977 - 07.1992
Ensuring that all livestock are correctly tagged with identification tags or ear tags.
Repairing and maintaining farm infrastructure such as fences, gates, sheds and water systems.
Carrying out routine maintenance of dairy machinery such as milking machines.
Monitoring animal health and wellbeing through regular checks on feed intake, body condition score and general behaviour.
Driving tractors and motorbikes and operating other farming tools and equipment in accordance with safety guidelines.
Managing the financial aspects of the farm business including budget planning, cash flow forecasting, record keeping, paying wages, paying monthly invoices.
Keeping accurate records of animal movements within the herd including births, deaths and sales and purchases.
Liaising with government agencies to ensure compliance with relevant legislation such as biosecurity laws.
Assisting neighbouring farmers during peak periods.
Organising transport arrangements for animals being sold or moved off-site.
Coordinating veterinary visits when required to administer medications or treatments to sick or injured animals.
Interacted with vets, farm advisers and other contractors.
Performed milking procedures and helped animals stay calm to promote maximum milk production.
Used recognized breeding practices to direct breeding or raising of stock.
Monitored weather conditions and adjusted strategies accordingly to avoid losses.