Linda Noakes
Springlands
Summary
Dedicated in-home support worker with Healthvision Ltd, skilled in compassionate caregiving and effective communication. Successfully implemented personalized care plans, enhancing client well-being and fostering strong relationships. Proficient in medication administration and crisis intervention, ensuring safety and comfort for clients during challenging times. Committed to delivering exceptional support and improving quality of life.
Compassionate In-Home Support Worker known for high productivity and efficient task completion. Skilled in personal care assistance, medication management, and nutritious meal preparation. Excel in communication, empathy, and patience, ensuring client comfort and satisfaction.
Overview
28
28
years of professional experience
1
1
year of post-secondary education
Work History
In home support worker for complex care clients
Healthvision ltd
10.2020 - 12.2025
- Assisted clients with daily living activities and personal care needs.
- Followed care plans tailored to individual client requirements and preferences.
- Monitored client health and reported changes to healthcare professionals promptly.
- Documented daily activities and client progress in care logs accurately.
- Provided companionship and emotional support to enhance client well-being.
- Trained new staff on caregiving protocols and safety procedures effectively.
- Responded promptly to emergency situations involving the health and safety of the client.
- Monitored client's progress and reported changes to supervisor or case manager.
- Provided assistance with daily activities such as bathing, dressing, grooming and meal preparation.
- Transported clients to medical appointments, shopping centers, recreational events or other destinations as required.
- Adhered to safety protocols while providing care to clients in their homes.
- Encouraged positive behaviors while managing challenging behaviors appropriately.
- Administered medications according to written instructions from physician or pharmacist.
- Supported individuals with disabilities by assisting them with mobility issues.
- Performed light housekeeping tasks such as laundry, vacuuming, dusting and dishwashing.
- Observed clients for physical or emotional changes and reported changes to supervisor or case manager.
- Maintained appropriate documentation including notes on services provided.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped client with medication self-administration.
- Improved patient outlook and daily living through compassionate care.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Documented care provided and submitted notes to supervisor.
- Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
- Built strong and trusting rapport with clients and loved ones.
- Consulted with client care team to continually update care plans.
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Partnered with registered nurses and physiotherapists to provide care to patients.
- Administered medications as directed by healthcare professionals.
- Helped feed residents who are unable to feed themselves due to disability or illness.
- Assisted in transferring patients from wheelchair or bed using appropriate techniques.
Cafe/bar worker
Cozy corner
Seddon
04.1998 - 04.2010
- Assisted customers with product selections and inquiries.
- Maintained cleanliness and organization of the store environment.
- Operated cash register and processed customer transactions efficiently.
- Stocked shelves with merchandise and ensured proper product placement.
- Trained new staff on store policies and customer service standards.
- Performed regular maintenance tasks such as cleaning equipment, checking supplies, and ensuring proper operation of machinery.
- Organized work area at end of shift to ensure it is ready for next day's production run.
- Established professional working relationships with staff from various levels.
- Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
- Trained new employees on safe operating procedures for all machines used in the facility.
- Answered telephones, directed calls, and took messages.
- Communicated with customers, employees and vendors to answer questions and address complaints.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Delivered messages and ran errands.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Provided exceptional customer service to enhance guest experiences at the bar.
- Collaborated with bartenders to ensure timely drink preparation and delivery.
- Educated guests on menu offerings, including cocktails and specials.
- Handled cash transactions and balanced cash drawer at end of shifts.
- Processed customer orders accurately using point-of-sale systems.
- Provided customers with information about the menu items, drinks, and specials of the day.
- Closed down bar area at end of shift including cleaning work surfaces and restocking supplies for next day's use.
- Took orders from customers for food and beverages.
- Greeted guests and provided them with menus.
- Maintained tidiness and organization throughout bar area.
- Processed payments using cash registers or point-of-sale systems.
- Communicated with patrons to offer friendly service and determine needs.
- Maintained cleanliness of dining area throughout shift.
- Adhered to all applicable laws relating to serving alcohol responsibly.
- Checked on customers to ensure they were satisfied with their meal or drinks.
- Recommended and served alcoholic beverages to patrons during high-volume shifts.
- Cleared away dirty dishes, glasses, and cutlery between courses as needed.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Stocked bar area with liquor bottles and other supplies as required by management.
- Made drinks according to recipes specified by management.
- Assisted in seating guests at tables.
- Checked identification prior to serving.
- Maintained accurate cash handling practices while efficiently serving customers.
- Replenished condiments, napkins, silverware, and other supplies at tableside stations when necessary.
- Inspected glassware prior to use to make sure it was free from chips or cracks.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Ensured compliance with health regulations regarding food preparation and storage.
- Set up tables in between patrons to reduce wait times.
- Informed customers of daily specials and signature menu items.
- Presented menus and answered questions regarding items.
Education
Level 4 Health And Wellness - Health And Wellness
Nz Tertiary College
Blenheim, Mrb 04.2021 - 11.2021
Level 3 Health And Wellness - Health And Wellness
The Community College
Blenheim, Mrb 04.2001 - 10.2001
Skills
- Assistance with daily living
- Care plan implementation
- Medication administration
- Client health monitoring
- Effective communication
- Problem solving
- Transportation assistance
- Compassionate caregiving
- Emotional support
- End-of-life care
- Catheter care assistance
- Documentation
- Care plan adherence
- Bathing assistance
- Personal care services
- Feeding assistance
- ADL support
- Patient care
- Social interaction facilitation
- Recording vital signs
- Patient advocacy
- Dementia support
- Compassionate client care
- Dressing assistance
- Medication organization
- Behavioral support
- Wound care
- Exercise program support
- Chronic disease management
- Medical terminology and equipment
- Medical charting
- Crisis intervention
- Psychological support
- Clinical documentation and reporting
- Bedside care
- Light housekeeping
- Client documentation
- Dementia care
- Housekeeping tasks
- Personal hygiene assistance
- Toileting assistance
- Fall prevention
- Meal preparation
- Behavioral management
- Social interaction
- Adaptive equipment use
- Patient lifting techniques
- Time management
- Team collaboration
- Attention to detail
- Emergency response coordination
- Client relationship management
- Companionship provision
- Documentation and reporting
- Behavior redirection
- Infection control
Languages
English
First Language
Affiliations
- Family
- Speedway
- Horse riding
Horse racing
References
References available upon request.
Timeline
Level 4 Health And Wellness - Health And Wellness
Nz Tertiary College
04.2021 - 11.2021
In home support worker for complex care clients
Healthvision ltd
10.2020 - 12.2025
Level 3 Health And Wellness - Health And Wellness
The Community College
04.2001 - 10.2001
Cafe/bar worker
Cozy corner
04.1998 - 04.2010