Linda Rodriguez
Auckland
Summary
Versatile and dynamic, excelled as a Bartender at Sky City Casino & Hotel, mastering customer service and responsible alcohol service. Demonstrated exceptional multitasking and teamwork, significantly enhancing guest experiences during high-volume events. Known for meticulous cash handling and fostering a positive, safe bar environment, consistently prioritized guest satisfaction and safety.
Bringing warm, friendly demeanor and excellent communication skills. Possesses knowledge of mixology and customer service, with hands-on experience in crafting beverages and managing bar inventory. Committed to creating welcoming atmosphere and ensuring memorable experience for guests.
Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.
Overview
1
1
Certification
Work History
Bartender
Sky City Casino & Hotel
09.2022 - 11.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Hospitality - Central Campus
Nzma
Auckland, NZ02-2020
Helth Care Assistand - NZMA Hamilton Campus
Nzma
Hamilton01-2018
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Customer service expertise
- Responsible alcohol service
- Payment processing
- Handling difficult customers
- Hospitality service expertise
- Alcohol awareness
- Food service
- Sales expertise
- Classic cocktails
- Staff management
Certification
- ServSafe Alcohol - National Restaurant Association.
- WSET Level 1 Award in Spirits – Wine & Spirit Education Trust.
- Diploma in Professional Bartending–Shaker BarSchools.
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Bartender
Sky City Casino & Hotel
09.2022 - 11.2022
- ServSafe Alcohol - National Restaurant Association.
- WSET Level 1 Award in Spirits – Wine & Spirit Education Trust.
- Diploma in Professional Bartending–Shaker BarSchools.
Hospitality - Central Campus
Nzma
Helth Care Assistand - NZMA Hamilton Campus
Nzma
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