Linda Rowbotham
RD4, Matata, Whakatane,Bay Of Plenty
Summary
Driven by a passion for exceeding customer expectations, I leverage my excellent communication and solution finding skills to enhance sales and customer satisfaction. My proven track record in inventory management and ability to achieve sales goals demonstrates a results-focused approach, significantly contributing to business growth and client retention.
Overview
16
16
years of professional experience
Work History
Retail Sales Consultant
Think Water BOP
01.2021 - Current
- Built rapport with customers by listening and understanding their unique needs or preferences.
- Developed comprehensive knowledge of products and services to provide accurate information to customers.
- Informed customers of promotions to increase sales productivity and volume.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Developed, maintained and utilized diverse client base.
- Processed eftpos / cash sales accurately and efficiently.
Showroom Sales Consultant
Plumbing World Ltd
11.2014 - 09.2020
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Handled client inquiries efficiently with expert product knowledge and problem-solving skills for successful outcomes.
- Assisted in maintaining a visually appealing showroom, ensuring proper display of products for easy access and viewing.
- Fostered strong relationships with vendors and suppliers to negotiate favorable pricing, terms, and delivery schedules for products sold in the showroom.
- Participated in ongoing professional development, to enhance sales performance and customer satisfaction.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve their needs.
Office Manager
J R Aurospray & Panel Ltd
04.2008 - 03.2018
- After hours role for my husband's business. Managing the financial side, while my husband worked on the floor.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Contributed to workplace safety by ensuring compliance with established protocols and conducting regular equipment inspections.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
NZQA National Certificate - Selling Skills, Customer Relations, Business Skills
Open Polytechnic of New Zealand
Lower Hutt, WGN11.2001
School Certificate - English, Science, Maths, Typing
Awatapu College
Palmerston North, MWT12.1982
Skills
- Professional Appearance
- Excellent Written and Verbal Communication
- Self Driven to Achieve Sales Goals
- Exceeding Customer Expectations
- Inventory Management
- Merchandising Skills
Accomplishments
Michael Hill Jewellers - Rotorua
Awarded Gold Signature Club for achieving Top 20 salespeople in NZ in 2003.
Plumbing World - Rotorua
Awarded a trip to Sydney to attend a Build Expo through Top Gun sales training course in 2006.
Referees
Christine Vincent
Ex Sales Manager
Michael Hill Jeweller, Rotorua
Phone: 021 337287
Andrew Lewis
Store Manager
Plumbing World, Rotorua
Phone: 0274 404671
Richard Cooper
Owner / Operator
H H Dimond Plumbing Plus, Rotorua
Phone: 021 487184
Timeline
Retail Sales Consultant
Think Water BOP
01.2021 - Current
Showroom Sales Consultant
Plumbing World Ltd
11.2014 - 09.2020
Office Manager
J R Aurospray & Panel Ltd
04.2008 - 03.2018
NZQA National Certificate - Selling Skills, Customer Relations, Business Skills
Open Polytechnic of New Zealand
School Certificate - English, Science, Maths, Typing
Awatapu College
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