Linda Sahiti
Auckland,New Zealand
Summary
- Strong administration and support skills with a strong understanding of the investigation process.
- Flexible and client focused team member who consistently achieves and exceeds challenging work targets and displays political sensitivity working in a government department.
- Analytical thinker who shows sound judgement and has the ability to resolve complex issues.
- Excellent communication, networking and interpersonal skills, with the ability to build, maintain and manage positive working relationships and partnerships with internal and external customers.
- Keeps an open mind to new concepts and is focused towards ongoing professional development. Relevant qualifications include completion of an online MSD Fraud Investigation and Fraud Intervention Service-Court training course.
- Highly-organised, with exceptional planning skills and able to use own initiative when required.
- Proficient in MS Office and Xero computer software, with the ability to quickly learn new applications.
- Honest and reliable, with strong ethical values and high levels of personal integrity. Always strives to make a valuable contribution and to never be mediocre.
Overview
11
11
years of professional experience
Work History
Workplace Administrator
Oranga Tamariki - Ministry For Children
12.2023 - Current
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution efforts.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Maintained accurate documentation of company policies and procedures for easy reference by all employees.
- Reduced overhead costs through careful budget management and resource allocation.
- Oversaw maintenance of office equipment, minimizing downtime due to malfunctions or repairs.
- Collected, arranged, and input information into database system.
OFFICE MANAGER
G.P.C SERVICES LIMITED
03.2020 - 12.2023
- Generating Invoices and account statements
- Performing account reconciliations and maintaining accounts receivables files and records
- Producing monthly financial and management reports
- Investigating and resolving any irregularities or enquiries
- Overseeing general office operation
- Answering high-volume of incoming phone calls and emails delivering the best service to the customers
- Coordinating appointments and meetings and managing staff calendars and schedules
- Producing reports, composing correspondence and drafting new contracts
SUPPORT OFFICER (Fraud Intervention Unit)
MINISTRY OF SOCIAL DEVELOPMENT
10.2017 - 08.2018
- Company Overview: www.msd.govt.nz
- Prepare CODAFILES for the investigators as directed by the manager
- Load cases to IMS as well as retrieve information from SWIFT, TRIM, CMS, e-Sieve and SAL (Student Allowance Loans)
- Request documents relevant to investigations as well as archive all closed investigation files and return any legal files as required
- Load investigation files to Recall and TRIM
- Carry out various general office duties including photocopying, mail and mail merge
- Www.msd.govt.nz
- Consistently displays a commitment to exceeding expectations as well as willingly takes on additional responsibilities when required to ensure the success of the Fraud Intervention Unit
- Ensures all activities are carried out efficiently and with integrity using best practise processes
- Always completes tasks on time and in compliance with Ministry policies, standards and legislative requirements
ADMINISTRATOR / OFFICE MANAGER
BIZ SOLUTIONS LTD
01.2015 - 01.2017
- Company Overview: www.bizsolutions.co.nz
- Oversee the daily operation of the office, ensuring all aspects run smoothly and efficiently at all times
- Interact with clients to answer enquiries and schedule meeting
- Follow up with clients for payments while ensuring they have a positive experience
- Liaise closely with couriers and dispatch teams to manage post in and out
- Assist with the coordination of all recruitment activities
- Identify staff training needs and ensure employee compliance with all company policies
- Monitor office stationary requirements and place orders as required
- Coordinate office activities and employee events and arrange conference calls for managers
- Organise company and teambuilding events including lunches, celebrations and after work parties
- Identify areas for improvement and recommend changes in office practices and procedures
- Www.bizsolutions.co.nz
- Successfully organised the company Christmas party within a budget of $15,000 for 350+ people
- Won the 2015 FeeSmart Accounts Receivable Award for displaying dedication and enthusiasm and achieving excellent results
- Received numerous managerial commendations for providing a consistently high standard of administrative support and service
SENIOR WAITRESS
MASU RESTAURANT
01.2014 - 01.2015
- Company Overview: www.skycityauckland//masu
- Provide guests with an exceptional dining experience and quality service
- Handle and serve food and beverage items according to hotel policies and safety procedures
- Provide support and coaching to front-of-house staff in delivering excellent customer service
- Address customer inquiries and maintain satisfaction ratings by promptly resolving issues
- Manage closing duties, cash handling and billing on a daily basis
- Www.skycityauckland//masu
- Successfully demonstrated the ability to work autonomously and to tight deadlines
- Praised on numerous occasions for providing exceptional service to restaurant customers
Education
Hairdressing -
Servilles Academy
01.2002
Certificate of Achievement - Education Administration
Auckland University of Technology
01.2000
Certificate of Achievement - Work based communication
Auckland University of Technology
01.2000
High School Diploma - Electrical, major in Electronics
Gjin Gazulli Pristina
01.1999
Skills
- Communication and Teamwork
- Calendar Management
- Travel and meeting coordination
- Document Management
- MS Office and Google Workspace
- Multitasking
- Organizational skills
- Time Management
Languages
Fluent (written and oral) in English
Albanian
Turkish
Serb-Croatian
Qualifications And Professional Development
- Basic Income Tax
- Asset Protection and Tax Strategies
- Hairdressing - Servilles Academy, Auckland, 01/02
- Public Relations - Auckland University of Technology, 01/00
- Education Administration - Auckland University of Technology, 01/00
- High School Diploma Electrical, major in Electronics, Gjin Gazulli Pristina, Kosovo, 01/99
Licenses
Full New Zealand Drivers Licence
Attributes
- Linda started work with our firm in 04/15 and did not have any accounts receivable experience but had the best attitude and people skills. Within a month of commencing employment with the firm and with little coaching and guidance, she has taken on the responsibility to ensure that collections is one of her highest priorities with still leaving the customer with a smile.
- For a person with little accountancy background, Linda has excelled in her role to manage the accounts collections function in the firm with ease… As a superbly busy individual with numerous businesses and companies, I have taken valuable time out to put this submission together as I firmly believe in recognising members of the team that go beyond their call of duty and treat this firm as their own business and maintaining 100% excellent relationship with clients.
Timeline
Workplace Administrator
Oranga Tamariki - Ministry For Children
12.2023 - Current
OFFICE MANAGER
G.P.C SERVICES LIMITED
03.2020 - 12.2023
SUPPORT OFFICER (Fraud Intervention Unit)
MINISTRY OF SOCIAL DEVELOPMENT
10.2017 - 08.2018
ADMINISTRATOR / OFFICE MANAGER
BIZ SOLUTIONS LTD
01.2015 - 01.2017
SENIOR WAITRESS
MASU RESTAURANT
01.2014 - 01.2015
Certificate of Achievement - Education Administration
Auckland University of Technology
Certificate of Achievement - Work based communication
Auckland University of Technology
High School Diploma - Electrical, major in Electronics
Gjin Gazulli Pristina
Hairdressing -
Servilles Academy
Similar Profiles
LINDSAY CRAWLEYLINDSAY CRAWLEY
Operations Team Leader at Oranga Tamariki - Ministry For ChildrenOperations Team Leader at Oranga Tamariki - Ministry For Children
Giovanni FatialofaGiovanni Fatialofa
Youth Worker at Oranga Tamariki - Ministry For ChildrenYouth Worker at Oranga Tamariki - Ministry For Children
Balwinder ( Tony) GangerBalwinder ( Tony) Ganger
Community Youth Worker at Oranga Tamariki - Ministry For ChildrenCommunity Youth Worker at Oranga Tamariki - Ministry For Children