Linda Vu
Auckland,AUK
Summary
I am writing to express my interest in the Pharmacy Assistant position at Chemist Warehouse, as advertised. With a strong background in customer service for the past 4 years and a passion for helping others, I believe I am well-equipped to support your team and contribute to the excellent patient care you provide. You will find me to be a creative, motivated and hardworking person who is keen to learn and contribute. Given the opportunity, I would apply myself with enthusiasm to all tasks, ensuring that I get the job done accurately and efficiently.
In my previous role as a customer service representative, I honed my ability to communicate effectively with customers, manage inquiries and resolve issues promptly. I understand the importance of creating a welcoming and efficient environment, especially in a healthcare setting like a pharmacy. My strong attention to detail and ability to multitask in fast-paced environments would allow me to excel in assisting pharmacists with dispensing medications, managing inventory, and handling customer transactions.
I am particularly excited about the opportunity to work at Chemist Warehouse because of your reputation for providing personalised care to your patients. I am confident that my background in customer service, combined with my enthusiasm for learning more about pharmacy operations, would allow me to make a positive impact on your team and ensure your patients receive the highest level of service.
Thank you for considering my application. I look forward to the possibility of working with your team and contributing to the important work you do.
Sincerely,
Linda Vu
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Saigon Chill
Auckland CBD , Auckland
08.2024 - Current
- Managed inventory and supplies to ensure materials were available when needed.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Operated equipment and machinery according to safety guidelines.
- Cleared table and bussed dishes to allow for quick setups.
- Handled special customer requests for separate checks and menu substitutions.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Ensured that all orders were taken correctly and in a timely manner.
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
- Cleared dishes between courses and after guests finished dining.
- Performed opening and closing duties such as restocking supplies, cleaning floors.
- Provided excellent customer service to guests, ensuring they had an enjoyable experience.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Front of House Server
Viet Flames
Sylvia Park, Auckland
01.2024 - 07.2024
- I’ve been organising takeout orders for dine-in or pick-up customers.
- I performed opening and closing duties such as setting up tables & chairs and restocking utensils.
- Checked identification when necessary for age restricted products or services.
- Explained menu items, describing ingredients and cooking methods upon request.
- Performed opening and closing duties such as setting up tables, restocking utensils and condiments.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Organized takeout orders for dine-in or pick-up customers.
- Served food and beverages to patrons and confirmed complete orders.
- Trained new employees to perform duties.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Greeted customers, answered questions and recommended specials to increase profits.
- Calculated charges, issued table checks, and collected payments from customers.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Took accurate food and drink orders, using a POS ordering software system.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Stocked server areas with supplies before, during and after shifts.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Nail Technician
Lisa Nails
2025, Auckland
12.2019 - 12.2023
- Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
- Scheduled client appointments and accepted payments.
- Advised clients on nail care and use of products and colors.
- Applied acrylics, gels, wraps or other artificial enhancements to nails according to client requests.
- Provided excellent customer service through friendly interactions with clients.
- Treated nails to repair or improve strength and resilience by wrapping.
- Demonstrated knowledge of all products and services offered in the salon.
- Provided manicures, pedicures and nail treatments to clients.
Bartender
Face Club
Auckland CBD, Auckland
12.2022 - 06.2023
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Mixed alcoholic drinks for patrons by following standard recipes and procedures.
- Poured wine, beer and cocktails for patrons.
- Recommended food and drinks to patrons based on preference, pairings and special promotions.
- Collected and organized daily till totals and tips.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Arranged bottles and glasses behind bar to make attractive displays.
- Organized and restocked the bar area.
- Managed cash transactions including credit cards, debit cards and cash payments from guests quickly and efficiently.
Education
Some College (No Degree) -
Papatoetoe High School
Papatoetoe Skills
- Customer Interaction
- Conflict Management
- Outstanding Customer
- Empathy and Patience
- Prescription Handling
- Confidentiality and Trustworthiness
- Professionalism and Appearance
- Flexibility
- Efficient service
- Personal hygiene
- Attention to detail
- Time management
- Support services
- Fast learner
Reference
- Alice Doan ( Manager of Saigon Chill Restaurant )
- Email : alicedoan97nz@gmail.com
- Phone number : 0223433456
Timeline
Restaurant Waiter
Saigon Chill
08.2024 - Current
Front of House Server
Viet Flames
01.2024 - 07.2024
Bartender
Face Club
12.2022 - 06.2023
Nail Technician
Lisa Nails
12.2019 - 12.2023
Some College (No Degree) -
Papatoetoe High School