Ling Yeh
Pakuranga,AUK
Summary
Creative Stylist with distinguished history of customer satisfaction and success. Proven to maintain relationships with clients and keep clean and organized workspaces. Dedicated to fantastic customer service and equipment maintenance.
Overview
6
6
years of professional experience
Work History
Stylist
Comb Hair
06.2023 - Current
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Monitored current trends to understand fashions and better serve customer needs.
- Worked with men, women and children to complete on daily basis.
Intermediate Stylist
Raven Hair Cutter
08.2019 - 11.2021
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Educated customers on products to maximize benefits.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Resolved guest complaints about service or style.
Senior Technician
Rodney Wayne
11.2017 - 08.2019
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Education
Advanced Certificate - Hairstyling
Sevilles Academy
Auckland, NZ09.2013
Foundation Certificate - Hairstyling
Sevilles Academy
Auckland, NZ11.2012
Skills
- Industry Networking
- Cutting Expertise (male,female, and children)
- Colour work (including highlights and balayage)
- Strong product knowledge
Languages
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Full Professional
English
Full Professional
References
Nastassia Gong (Senior Hairtlyist)
021994260
Timeline
Stylist
Comb Hair
06.2023 - Current
Intermediate Stylist
Raven Hair Cutter
08.2019 - 11.2021
Senior Technician
Rodney Wayne
11.2017 - 08.2019
Advanced Certificate - Hairstyling
Sevilles Academy
Foundation Certificate - Hairstyling
Sevilles Academy
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