Linh Tran
Auckland,New Zealand
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, excelling in interpersonal communication. Proven ability to work independently and rapidly acquire new skills.
Overview
6
6
years of professional experience
Work History
Front of House Manager
Hung Viet Restaurant
Auckland, New Zealand
04.2023 - 09.2024
- Providing input and designs to enhance the customer's experience via entertainment designs, menu development, along with other customizations, decorations, and optimization.
- Managed daily operations and ensured smooth front of house workflows.
- Coordinated reservations and managed seating arrangements during peak hours.
- Collaborated with kitchen staff to ensure timely food delivery and service quality.
Sales Assistant, Admin Assistant
Hoang Ngan Florist
Hanoi, Vietnam
01.2022 - 03.2022
- In charge of customer service, orders, delivery, and event bookings.
- Managing stock levels and product inventory.
- Preparation of flowers and accessories before arrangement.
- Processed transactions accurately using point-of-sale systems.
- Supported promotional activities by setting up displays and signage.
Front and back of house duties
Hung Viet Restaurant
Auckland, New Zealand
05.2018 - 05.2019
- Responsible for front and back of house duties, which include, but are not limited to, customer service, food preparation, and opening and closing procedures.
- Participated in the early setups, logistics, and developments of a new restaurant.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
Education
Bachelor - Finance, Accounting
Auckland University of Technology
Auckland08.2025
N4 qualification - Japanese language studies
Foreign Language Specialised School
Hanoi, Vietnam01.2015
Class of 2017 -
Birkenhead College
AucklandSkills
- Microsoft Suite
- Customer service
- Event coordination
- Point of sale systems
- Refinitiv Workspace
- Inventory management
- Time and labor control
- Zoom
- Xero
- MYOB
Projects
CNN Shine, Hanoi, Vietnam (May 2014 to May 2015) Be part of a volunteer project to teach and provide care for kindergarten children with mental disabilities on a bi-weekly basis, Organised and participated in a fundraising project for children affected by the orange agent in Hanoi, Vietnam
Hobbies and Interests
- Astronomy
- Reading
- Cooking
- Charity
Languages
- English
- Vietnamese
- Japanese
Language
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
References
References available upon request.
Timeline
Front of House Manager
Hung Viet Restaurant
04.2023 - 09.2024
Sales Assistant, Admin Assistant
Hoang Ngan Florist
01.2022 - 03.2022
Front and back of house duties
Hung Viet Restaurant
05.2018 - 05.2019
Bachelor - Finance, Accounting
Auckland University of Technology
N4 qualification - Japanese language studies
Foreign Language Specialised School
Class of 2017 -
Birkenhead College
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