Linn-Mare Stanley
Whangaparaoa,Auckland
Summary
With extensive experience in the client, patient, and customer service industries, I consistently demonstrate dedication, care and hard work. My passion and compassion for people drive me to excel in my roles. I have a proven ability to quickly learn new skills and am an adaptable team player who easily builds rapport with others. My positive attitude, caring nature, determination, and numerous transferable skills make me a viable candidate for the position of Radiology Assistant.
Overview
16
16
years of professional experience
Work History
Caretaker – Oncology Patient – Frail Care
South Africa
10.2024 - 01.2025
- Taking care of a Cancer Patient - Stage 4 - Includes, bathing, dressing, feeding, assisting with mobility, over-night care
- Patient assessment - ensuring the patient was comfortable at all times, assessing their physical and emotional wellbeing
- Medication management - Administer medications on schedule, pick up prescriptions
- Manage the patients symptoms i.e nausea, fatigue, fever etc. and develop strategies to manage these symptoms
- Nutrition - ensure the patient was getting nutritious meals and supplements
- Paperwork and documentation - accurately document the patients information, including medical history, and treatment plans.
- Communication - effective communication with Doctors, Nurses and any other healthcare teams.
Technical Educator
PHB Limited
01.2023 - 01.2024
- Managing a large portfolio of clients across the North Island of NZ
- Set up monthly appointments with clients and carry out client visits and training on site
- Communication via phone and email on any updates, important information and booking confirmations
- Managing my own appointments - bookings, cancellations, rescheduling
- Book in training sessions and ensuring the clients have the correct information for attendance
- Keeping up with industry standards, staying informed on the latest trends, products and techniques
- Offer support and guidance to clients, to ensure they perform and achieve
- Administration duties - reporting, data-entry, presentations, record maintenance
Business Owner - Haristylist
Crown of Grace Hair Studio
01.2015 - 12.2023
- Business Owner - Hairdressing.
- Running the day to day operations of my business - I ran a hair studio at home and later joined Plumes Salon (April 2023) renting a space as a Hairstylist.
- Dealing with bookings, cancellations and rescheduling appointments.
- Building strong relationships with clients, gaining their trust and listening to their needs.
- Ensure I stay on schedule with my appointments to ensure my day runs smoothly.
- Administration duties - responding to emails, weekly stock take and stock ordering, processing of payments, bank reconciliations, working closely with my accountant.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
Aged Care Assistant & Hairdressing
Bupa Villages & Aged Care
01.2022 - 12.2022
- Part-time role
- Assisting with duties relating to the care of elderly patients.
- Care included patients in Dementia & Psychiatric wards
- Administration - booking appointments, handing cancellations and rescheduling. Complete log of appointments carried out.
- Ensure health and safety protocols carried out at all times.
- Taking care of the patients personal needs i.e hair and nails.
- Maintained clean and organized spaces for patients, ensuring a comfortable and sanitary environment.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Time management, to stay on schedule with appointments
- Developed strong relationships with patients
- Recognise and reported abnormalities or changes in patients' health status to Nurses.
Administration Assistant
Fulton Hogan
01.2015 - 12.2015
- This was an administration role that played a pivotal part in providing support to the operation of the admin team.
- Organise and maintain any filing
- Communication - answering phone calls, taking messages, respond to enquiries.
- Data-entry to maintain accurate records
- Scheduling appointments
- Stock taking
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Maintained inventory of office supplies and placed orders.
Foundation Tutor
Servilles Academy
01.2009 - 12.2011
- In this role I was a foundation tutor at the Servilles Academy
- Planning and preparation of classes taught
- Prepare exam papers and assess them.
- Supported students in their learning journey.
- Complete a variety of administration tasks like reporting, responding to emails, keeping records of results, assessments and learning materials
- Working collaboratively as part of a team.
- Evaluated student progress through ongoing assessments, adjusting tutoring strategies to optimize learning outcomes accordingly.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Education
Hairdressing
South Africa
Qualification In Hairdressing01-2003
Equivalent To NZ Year 13
South Africa
Senior College01-2000
Skills
- Strong administration abilities
- Computer literate - can operate most MS programmes
- Attention to detail
- Excellent people skills
- Fast learner
- Problem solver
- Excellent customer service skills
Timeline
Caretaker – Oncology Patient – Frail Care
South Africa
10.2024 - 01.2025
Technical Educator
PHB Limited
01.2023 - 01.2024
Aged Care Assistant & Hairdressing
Bupa Villages & Aged Care
01.2022 - 12.2022
Business Owner - Haristylist
Crown of Grace Hair Studio
01.2015 - 12.2023
Administration Assistant
Fulton Hogan
01.2015 - 12.2015
Foundation Tutor
Servilles Academy
01.2009 - 12.2011
Hairdressing
South Africa
Equivalent To NZ Year 13
South Africa
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