Lisa Alias
Huntly,WKO
Summary
I bring a diverse range of skills, experience and knowledge that have been developed over the years through both my formal education and professional experience. A dedicated and enthusiastic professional with a commitment to excellence and a passion for continuous learning and development.
Overview
3
3
years of professional experience
Work History
Administrator: Women's Assessment Unit/Delivery
Waikato Hospital
08.2023 - Current
- Booked patients.
- Handled patient enquires and concerns.
- Taken patients to their rooms.
- Gotten patients notes ready.
- Used software such as IPM, Elbo And Plato to admit, transfer, and discharge patients.
- Maintained a positive work environment by fostering open lines of communication among staff members and addressing any concerns or conflicts promptly and professionally.
- Input data into computer programs and filing systems.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Handled sensitive patient information with confidentiality, adhering to HIPAA guidelines at all times.
- Ensured compliance with healthcare regulations through meticulous record-keeping and documentation practices.
Front Desk Medical Receptionist
Westend Health Centre
02.2022 - 07.2023
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintaining strict confidentiality with all patient records and information.
- Experienced knowledge in MedTech.
- Provided administrative support to medical staff, assisting with various clerical tasks as needed.
- Expedited patient registration processes by gathering necessary paperwork from new arrivals promptly upon their arrival at the front desk.
- Emailing, calling patients.
- Handling enquiries explained procedures.
- Making follow up appointments, cancelling appointments, and rescheduling.
- Handle the script requests and sending them out.
- Faxing.
- Filing patient notes, reports, results, and letters.
Front Desk Medical Receptionist/Assistant
Auckland Central Medical
08.2022 - 08.2022
- Checked patient insurance, demographic, and health history to keep information current.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintaining strict confidentiality with all patient records and information.
- Handled enquires, explained procedures, and made and follow up appointments as well as cancelling.
- Actively used MedTech.
- Taking the patients measurements, height, weight, temperature and blood pressure and documenting results.
- Handle the payments and banking 2 Medical assistant.
- Assisted hair plantations surgeries
- Documenting the patients’ blood pressure every 30 minutes.
- Correct handling of surgical equipment.
- Setting up the surgical room.
- Documenting medications and local anaesthetic.
- Setting up the IV line.
- Putting medicines through the line.
- Gearing up in sterile gloves.
- Documenting the time of each procedure and how many follicles the surgeon has extracted.
- Loading of the hair follicles into choi’s.
- Assisting the patient while he is having a break.
- Cleaning and sterilising the surgical room and equipment.
Education
Diploma of Business - Business
Career Academy
06.2025
Certificate - Level 4 Certificate in Health And Well-being
NZMA
Auckland, NZ11.2019
Certificate - Level 3 Certificate in Health And Well-being
NZMA
Auckland, NZ07.2019
Skills
- Effective Communication Techniques
- Attention to Detail Focus
- Patient records administration
- Effective Communication
- Detail Oriented
- Adaptability and Flexibility
- Continuous Improvement
- Multitasking Abilities Enhancement
- Time Management Competence
- Conflict Resolution Strategies
Timeline
Administrator: Women's Assessment Unit/Delivery
Waikato Hospital
08.2023 - Current
Front Desk Medical Receptionist/Assistant
Auckland Central Medical
08.2022 - 08.2022
Front Desk Medical Receptionist
Westend Health Centre
02.2022 - 07.2023
Diploma of Business - Business
Career Academy
Certificate - Level 4 Certificate in Health And Well-being
NZMA
Certificate - Level 3 Certificate in Health And Well-being
NZMA
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