Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Bambrick

Hamilton,WKO

Summary

Dependable Operations Lead with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Organized Operations Lead with background motivating, coaching and overseeing teams by employing excellent interpersonal and multitasking skills. Seasoned expert at establishing and implementing goals and objectives, identifying and managing risks and developing business potential. Strong independent judgment and critical-thinking abilities.

Overview

27
27
years of professional experience

Work History

Operations Lead Credit AU/FBNZ/Corp

Fonterra
03.2019 - Current
    • Drove standardized best practices through operations excellence
    • Trained, mentored and motivated employees to maximize team productivity.
    • Developed action plans based on analysis findings and implemented solutions.
    • Checked on payments and convey options by reaching out to customers using various means.
    • Worked closely with both customers and account managers to reconcile accounts and oversee payment negotiation.
    • In progress of creating framework for charging Interest for Fonterra Brands NZ customers
    • Currently manage a team of 4 Credit Controller and 2 Credit and Billing Specialist
    • Previously managed Tip Top hand over to new owners with timeline on training schedules
    • Regular feedback from Commercial Managers on performance
    • Won GSO award 2022 for performance on Fonterra Brands NZ with consist hitting 95% current and 5% overdue on debt
    • Won GSO award 2023 for managing operations excellence change with other Operations Leads for ITC

Operations Lead Global Strategic Payables

Fonterra
06.2015 - 03.2019
    • Managed vendors on supply chain finance programme end to end process
    • Managed team who completed all payment files to Vendors
    • Investigated Intercompany items and worked with business to resolve
    • Provided training sessions to buyers key insights on what is required
    • Completed GRC reports and Audit requirements
    • Problem-solved accounts payable questions on behalf of internal team members, management and vendors.

Accounts Payable Office and Specialist

Fonterra
03.2013 - 05.2017
    • Answered customer questions to maintain high satisfaction levels.
    • Prepared and posted weekly payments to vendors and suppliers.
    • Trained new team members in payment files
    • Vendor Reconciliation on monthly basis
    • Developed strong professional rapport with vendors and Internal
    • SME in Kofax/FEH
    • Strong customer service skills via phone and email
    • Completed DIRT on weekly timeframe and resolve any duplication

Production Assistant

Centaur Media
02.2008 - 11.2010
    • Publishing the magazine content online
    • Customer service via phone and email
    • Send out email alerts on daily basis to required email listing
    • Trained new staff member on how to post job postings

Bar Person

Samuel Smith Brewery
02.2003 - 02.2008
    • Collected and organized daily till totals and tips.
    • Poured wine, beer and cocktails for patrons.
    • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
    • Checked identification of guests to verify age requirements for alcohol purchase.
    • Kept track of bar tabs and transferred open tabs to dining area for wait staff.

Shift Assistant

McDonald's
01.1997 - 01.2003
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Conferred with management and subordinates to resolve problems or complaints.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Enforced company policies, answered coworkers' questions and trained new personnel.
  • Evaluated and assessed personnel to identify potential candidates for promotion.
  • Ordered equipment parts and repair services during equipment breakdown to avoid further delays.
  • Identified needs of customers promptly and efficiently.
  • Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
  • Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials
  • Monitored daily and weekly key performance indicators to maintain on-track status

Education

Tourism Administration -

UCOL
Palmerston North, NZ
03.2001

High School Diploma -

Wanganui High School
Whanganui, NZ
11.1999

Skills

    • ERP Systems
    • Strong Team Building Skills
    • Understanding of Customers' Needs
    • Customer Relationship Management
    • People Skills
    • Problem Resolution
    • Reliable & Trustworthy
      • Friendly, Positive Attitude
      • Training & Development
      • Good Work Ethic
      • Active Listening
      • Remote Office Availability
      • Calm Under Pressure

Timeline

Operations Lead Credit AU/FBNZ/Corp

Fonterra
03.2019 - Current

Operations Lead Global Strategic Payables

Fonterra
06.2015 - 03.2019

Accounts Payable Office and Specialist

Fonterra
03.2013 - 05.2017

Production Assistant

Centaur Media
02.2008 - 11.2010

Bar Person

Samuel Smith Brewery
02.2003 - 02.2008

Shift Assistant

McDonald's
01.1997 - 01.2003

Tourism Administration -

UCOL

High School Diploma -

Wanganui High School

Similar Profiles

CREATE PROFILE
Lisa Bambrick