Summary
Overview
Work History
Skills
Interests
Timeline
Generic

Lisa Craven

Tawa

Summary

I bring a wealth of experience as an efficient and organised administrator. My dedication to customer relationships, both internally and externally, sets me apart. In high-pressure environments and tight timeframes, I shine as a problem solver, consistently delivering exceptional results. My communication skills are a real asset, allowing me to establish strong rapport with diverse customers. I am empathic, but strong. My work ethic is defined by professionalism, meticulous organisation, and a continuous commitment to quality. I take pride in not just meeting but consistently exceeding expectations. In summary, I am a seasoned administrator known for ensuring workplace efficiency, fostering customer relationships, and delivering outstanding results even in challenging scenarios. I am a quick learner, and always keen to step up and lend a helping hand.

Overview

2025
2025
years of professional experience

Work History

Office Administrator

Astream Electrical
02.2024 - Current
  • Payroll (MYOB and Smartly)
  • Accounts payable and receivable
  • Customer Invoicing (Tradify and Xero)
  • Account reconciliation (Xero)
  • Contacting customers and organising jobs
  • Staff scheduling (Tradify)
  • Phone, email and website management
  • HR
  • Vehicle management
  • Ordering

Office & Production Manager

EmbroidMe Wellington
08.2021 - 02.2024
  • Production & Staff Scheduling
  • Quality Control
  • Customer Relationship Management
  • Accounting & Invoicing
  • Stock & Vendor Management
  • Showroom & 1st Point of Contact
  • Website & Shopify Maintenance
  • Social media
  • Start to End Sales & Production

Office Administrator

Headmasters Engine Reconditioning
01.2020 - Current
  • Accounts reconciliation (MYOB)
  • Credit card reconciliation
  • Data Entry
  • Invoicing
  • Mail and filing

Office Administrator

Wellington European
01.2020 - 01.2022
  • Accounts reconciliation (Xero)
  • Customer invoicing (SAM)
  • Customer Database Management
  • Reception & Admin duties
  • Phones & customer enquiries

Office Administrator

L.V. Martin & Son
  • Phone switchboard
  • Service technician dispatch
  • Delivery dispatch
  • Special Events Coordinator
  • Spare parts administration

Skills

  • Time management
  • Office administration
  • Customer service
  • Production scheduling
  • Office management
  • Production optimization
  • Verbal communication
  • Scheduling appointments
  • KPI tracking
  • Staff management
  • Payroll and accounts payable and receivable

Interests

  • Photography
  • Foodie

Timeline

Office Administrator

Astream Electrical
02.2024 - Current

Office & Production Manager

EmbroidMe Wellington
08.2021 - 02.2024

Office Administrator

Headmasters Engine Reconditioning
01.2020 - Current

Office Administrator

Wellington European
01.2020 - 01.2022

Office Administrator

L.V. Martin & Son
Lisa Craven