
Dedicated professional with a strong work ethic, committed to accountability and respect in client interactions. Demonstrates exceptional teamwork skills by effectively collaborating with colleagues to manage caseloads, ensuring continuity of care. Flexible in adapting to both face-to-face and virtual environments, particularly adept at navigating changes brought by recent challenges such as the Covid outbreak. Possesses excellent communication skills, utilising open-ended questions and active listening to deliver optimal care. Phlebotomy certified with proven time management expertise, aiming to enhance service delivery within a dynamic healthcare setting.