Swimming
Lisa Everitt
Ngataki,Kaitaia
Summary
Results-driven management professional with several years of experience in operations, financial management, production management, organizational development, driving continuous improvements and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies.
Overview
10
10
years of professional experience
1
1
Certification
Work History
General Manager of Operations
Te Urangi O Ngati Kuri T/A Waimarama Orchards Ltd
Ngataki, Kaitaia
12.2021 - 03.2025
- Supervised financial operations, including the loading of creditors and debtors to Xero.
- Oversaw operational activities by managing short-term and long-term strategy implementation to meet business objectives.
- Analyzed existing systems and processes for efficiency.
- Conducted recruitment of new staff members according to organizational standards.
- Led, guided, and mentored new hires in understanding company programs and operations.
- Conducted regular inspections to ensure adherence to safety guidelines and protocols.
- Cultivated and upheld key connections with stakeholders and suppliers.
- Oversaw inventory levels to ensure consistent supply.
- Managed full onboarding activities, optimizing employee assimilation.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Created and managed annual operating budget for the department.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Assessed employee performance and provided feedback regarding areas of strength or improvement opportunities.
Operations Manager
Te Urangi O Ngati Kuri T/A Waimarama Orchards Ltd
Ngataki, Kaitaia
02.2021 - 12.2022
- Prepared staff work schedules and assigned team members to specific duties.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Produced SOPs to document workplace procedures and optimize productivity through standardization.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Managed scheduling, training and inventory control.
- Streamlined existing software to enhance point of presence information.
Operations Manager
Houhora Big Game Sports & Fishing Club
Houhora, Kaitaia
09.2020 - 03.2021
- Prepared staff work schedules and assigned team members to specific duties.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Secured favorable terms by negotiating contracts with vendors and service providers.
- Developed culinary offerings based on seasonal availability.
- Oversaw bar operations in compliance with Liquor License Act.
- Maintained excellence in serving customers within the food and beverage sector.
Northland Supply Production Administrator
A.S.Wilcox and Sons Ltd
Pukekohe , Auckland
07.2019 - 12.2020
- Provided input for performance reviews and identified areas for additional improvement.
- Identified areas where process improvements could be made to reduce waste or increase productivity.
- Documented batch records for manufacturing process and product history recordkeeping.
- Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
- Coached and mentored employees to develop and enhance career skills.
- Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work.
DPQM Business Specialist
Telstra
Newcastle , NSW Australia
10.2018 - 11.2018
- Identified key objectives to re-establish long term plans to meet goals.
- Assessed company operations for compliance with safety standards.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Collaborated with IT teams to drive digital transformation initiatives.
Team Manager
Telstra Australia
Newcastle, NSW
06.2016 - 10.2018
- Led a diverse team of NBN fiber design members, fostering a collaborative and high-performance culture.
- Managed daily operations of the team including scheduling shifts, assigning tasks, tracking attendance and approving time off requests.
- Conducted regular meetings with staff to discuss progress on projects, provide updates on changes in policy or procedure, and address any issues that need to be addressed.
- Prepared reports detailing staff performance metrics such as productivity levels or customer satisfaction ratings.
- Recognized and rewarded team and individual achievements, boosting morale and motivation.
- Assigned work and monitored performance of project personnel.
- Coordinated with other departments to ensure seamless project integration and timely completion of objectives.
National Program Manager FTTN Design
Telstra Australia
Newcastle , NSW Australia
05.2015 - 09.2016
- Implemented quality control measures to uphold company standards.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Drafted presentations summarizing key insights from analysis conducted on existing or proposed programs under the national program portfolio.
- Led teams to achieve operational standards and meet safety, quality, and delivery metrics.
Education
Some College (No Degree) -
Raglan Area School
Raglan, NZProject Management
People Solutions
AustraliaCertificate in First Aid and CPR
Medi Train
Occupational Health and Safety Cert 1,2,3
Fitec
Skills
- Financial management
- Logistics management
- Business analysis
- Operations and organizational management
- Staff development
- Performance monitoring
- Production
- Performance reporting
- Health and safety compliance
- Incidents management
- Continuous improvements
- Policies and procedures implementation
- MS office
- Client relations
- Process improvements
- Customer service
Certification
- Dangerous Good License
- Forklift License
- Professional Development Courses: Health and Safety in the Workplace Certification Levels 1, 2, and 3
- Professional Development Courses: Certified to Perform Workplace Drug Testing
- Professional Development Courses: Avo Green Pest Monitor
- Professional Development Courses: First Aid, including CPR
- Professional Development Courses: Growsafe Managers Certificate
- Professional Development Courses: Health & Safety in the Workplace Cert L3: National Certificate in Occupational Health and Safety in the Workplace
- Professional Development Courses: Health & Safety Cert L4: Commenced, not completed
- Professional Development Courses: Project Management L2, Australia
- Professional Development Courses: Frontline Management Level 5
- Completed an online course in Xero Accounting Software
- Completed an online course in Business Administration and Computing Level 3
- Completed an online course on Food Safety and Hand Hygiene
- Professional Development Courses: Liquor Licensing Act, and Bar Manager's License
Historic Employment Sectors
- Horticulture
- Agriculture
- Hospitality
- Telecommunications
- Logistics
- Health and Safety
Referees Work and Personal
Work Referees
- Waimarama Orchards Ltd - Contact Walter Wells Deputy Chair of Te Urangi O Ngati Kuri - Mobile +64 027 226 3882
- Houhora Big Game Sports and Fishing Club - Contact Tracy Mold, Club President - Mobile +64 027 457 3458
- A.S.Wilcox and Sons Ltd Pukekohe - Contact Bryan Hart General Manager of Growing - Mobile +64 029 436 7496
- Telstra, NSW, Australia - Contact Adam Jackson, General Manager
Personal Referees
- Steffan Panoho - General Manager Tourism NK - Mobile +64 021 227 7040
- Deena Taylor - Mobile +64 021 280 1053
- Josh Cousins - Mobile +64 027 388 2295
- Patrick Malley - Mobile +64 021 963 363
Further referees, references avaliable on request
Affiliations
- Being the Event Manager and Treasurer for the GR8X Annual Charitable Fishing Competition. Organizing and running an event with 800 entrants, managing all compliance and regulations with liquor licensing, district councils, and local iwi Providing a great event in which tickets are sought after. Raising over $48,000 for the Northland Rescue Helicopter over four years, with an added $32,000 being donated to other emergency services and entities such as churches, marae, tamariki, individuals, and groups
Interests
Reading
Nature
Software
MS Office suite
Mango QHSE
Tellus Agriculture
Xero Accounting Software
Quote
Today is what it is, Yesterday is the past and is what it was, tomorrow is a gift so live it
Timeline
General Manager of Operations
Te Urangi O Ngati Kuri T/A Waimarama Orchards Ltd
12.2021 - 03.2025
Operations Manager
Te Urangi O Ngati Kuri T/A Waimarama Orchards Ltd
02.2021 - 12.2022
Operations Manager
Houhora Big Game Sports & Fishing Club
09.2020 - 03.2021
Northland Supply Production Administrator
A.S.Wilcox and Sons Ltd
07.2019 - 12.2020
DPQM Business Specialist
Telstra
10.2018 - 11.2018
Team Manager
Telstra Australia
06.2016 - 10.2018
National Program Manager FTTN Design
Telstra Australia
05.2015 - 09.2016
Some College (No Degree) -
Raglan Area School
Project Management
People Solutions
Certificate in First Aid and CPR
Medi Train
Occupational Health and Safety Cert 1,2,3
Fitec
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