Lisa Foster
Bay Of Plenty
Summary
Dynamic professional with extensive experience as a Work Rehabilitation Coordinator at Te Whare Hauora O Ngongotaha, excelling in clinical assessment and psychosocial support. Proven track record in enhancing patient care and managing teams effectively, while producing comprehensive performance reports to drive organizational success. Strong communicator dedicated to fostering positive outcomes.
Overview
18
18
years of professional experience
Work History
Work Rehabilitation Coordinator
Te Whare Hauora O Ngongotaha
12.2012 - 06.2018
- Executed and complied with policies regarding patient admission, care and records to maintain standards of excellence for patients and families.
- Evaluated and screened patients to determine needs and provide necessary support.
- Scheduled providers according to patient need to use resources efficiently.
- Monitored patient care, human resources, and implementation of Type policies and procedures.
- Produced quarterly performance/ financial reports to Lakes DHB
- Managed 3 full time employees
Mental Health Support Worker
Te Whare Hauora O Ngongotaha
01.2009 - 01.2014
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
- Produce quarterly performance & financial reports to Lakes DHB
Office Administrator
EAI Finance & Security
01.2000 - 01.2006
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Calculated & paid staff wages
- Prepared end of year financial statements PAYE,GST returns for IRD
Education
Mental Health Support Specialist Level 4 - Mental Health And Alcohol/other Drugs
Netcore
Taupo12.2013
Business Administration Level 4 - Business Administration And Management
Te Wananga O Aoteroha
Rotorua, BOP01.2004
Skills
- Vocational rehabilitation
- Performance appraisals
- Clinical assessment
- Psychosocial support
- Confident with Administration
- Communication Skills
Timeline
Work Rehabilitation Coordinator
Te Whare Hauora O Ngongotaha
12.2012 - 06.2018
Mental Health Support Worker
Te Whare Hauora O Ngongotaha
01.2009 - 01.2014
Office Administrator
EAI Finance & Security
01.2000 - 01.2006
Mental Health Support Specialist Level 4 - Mental Health And Alcohol/other Drugs
Netcore
Business Administration Level 4 - Business Administration And Management
Te Wananga O Aoteroha
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