Summary
Overview
Work History
Education
Skills
Professionalskillsandattributes
References
Hobbies and Interests
Timeline
Generic

Lisa Heath

Ngātīmoti,Tasman

Summary

With current background as an Office Manager/Operations Manager working in a kaupapa Māori organisation I have proven ability to engage with Māori communities, build trust and foster collaboration.

I understand the importance of being personable, professional and focused and that good communication is the cornerstone of successful business practice. Using the combination of exceptional communication and organisational skills, excelling at providing whānau care and service in the first instance. Having had the privilege to be involved in planning, executing and evaluating projects that align with Iwi Māori values ensuring respect for cultural proctocols and practices are upheld.

Event Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Outgoing, hands-on professional bringing valuable relationship building and retention skills, which amassed diversified network of service providers, ensuring optimal quality, and results for successful Iwi events.

Offering these skills and strong work ethic.

Overview

33
33
years of professional experience

Work History

Office Manager

Te Āwhina Marae O Motueka Society Inc
12.2018 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing whānau, Iwi, Hāpu inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated office events and meetings, ensuring timely execution and scheduling for all participants.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
  • Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
  • Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
  • Reduced costs with budget monitoring and expense tracking for essential supplies and equipment.
  • Enhanced communication within office by implementing centralized digital messaging platform.
  • Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
  • Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
  • Handled sensitive employee and whānau information with utmost confidentiality, maintaining trust and integrity.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

PA

Dynamic Realty
01.2017 - 01.2018

Sales and Property Management Support/Reception

First National Real Estate
01.2016 - 01.2017

Machinist

Independent Sewing Ltd
01.2014 - 01.2016

Administration/Photo Editing

Elspeth Collier Photography
01.2007 - 01.2013

Administration/Enrolments Manager

MAINZ – Music and Audio Institute of New Zealand
01.2006 - 01.2007

Facilities Manager

Auckland Audio Ltd
01.2004 - 01.2006

Public Relations / Publicity

L’Oreal Professional Colour Trophy Awards 2004: Shaw Productions
01.1997 - 01.2004

Tour Coordinator

Te Radar’s Timor Oddyssey: Canadian Fringe Tour
01.1997 - 01.2004

Co-Coordinator/Production/Administration

Afta New Zealand Television Awards 2003: Academy Of Film and Television Arts
01.1997 - 01.2004

Co-Coordinator/Production/Administration

Tv Guide New Zealand Television Awards 2002: Academy Of Film and Television Arts
01.1997 - 01.2004

Operations/Production Assistant

Fred Hollows Foundation Charity Dinner: Inside Out Productions
01.1997 - 01.2004

Operations/Production Assistant

New Zealand Labour Party Conference: Inside Out Productions
01.1997 - 01.2004

Producer

Shakespeare’s Shorts: Silo Theatre
01.1997 - 01.2004

Producer – Multi Media

Nokia New Zealand Film Awards: Domain Productions
01.1997 - 01.2004

Operations/Production Assistant

Telecom Product Launches, Inside Out Productions
01.1997 - 01.2004

Producer

Te Radar In Timor Oddysey : Tv2 International Laugh! Festival
01.1997 - 01.2004

Operations Assistant

The Launching, Auckland Arts Festival: Auckland Festival Trust
01.1997 - 01.2004

Assistant Stage Manager

L'oreal Hair Colour Awards 2000: Domain Productions Ltd, Civic Theatre
01.1997 - 01.2004

Venue Manager

Tv2 International Laugh! Festival 2000: Manifesto Wine Bar
01.1997 - 01.2004

Directors Assistant

“Flush” By Kate McDermott: Silo Theatre, Auckland
01.1997 - 01.2004

Venue/Budget Co-Coordinator

Mike King and Te Radar “Welcome to The King Country” Nation-Wide Tour, Creative New Zealand Proposal
01.1997 - 01.2004

Festival Administrator

Tv2 International Laugh! Festival: Auckland, Wellington and Christchurch
01.1997 - 01.2004

Tour Manager

An Evening with Brendhan and Te Radar, Edinburgh Fringe Festival
01.1997 - 01.2004

Producer / Set Dressing / Props Buyer

Te Radar “Will Sell Out”- Caravan Show, Silo Theatre, Auckland
01.1997 - 01.2004

Festival Administrator

ASB Bank International LAUGH! Festival: Auckland, Wellington, Christchurch and Dunedin
01.1997 - 01.2004

Stage Manager

Te Radar “Serious young man”, SiLO Theatre, Auckland
01.1997 - 01.2004

Personal Assistant

Don McGlashan, Bag Productions Ltd. and The MuttonBirds Ltd.
01.1997 - 01.2004

Accounts Administrator

SiLO Theatre, Auckland, New Zealand
01.1997 - 01.1999

Retail Sales Assistant Manager

Truetone Records, Auckland
01.1992 - 03.1998

Retail Sales Assistant Manager/Music Specialist

Truetone Records, Broadway, Newmarket, Auckland
01.1994 - 01.1997

Assistant Manager/Acting Manager

Electric City Music, Queen St, Auckland
01.1992 - 01.1994

Education

Certificate in Te Tuara Me Te Tinana O Te Reo (Level 4) - Level 1-4 Te Reo Me Ngā Tikanga

NMIT
01.2013

Certificate in Te Rito O Te Reo -

Te Ataarangi O Te Tau Ihi O Te Waka
Moturoa, TAS
01.2012

Event Management Diploma - Event Management, Design And Planning

AUT
Auckland
01.2000

Horticulture Diploma -

Carrington Polytechnic
01.1989

Sixth Form Certificate -

Waiheke High School
01.1988

School Certificate -

Onehunga High School
01.1987

Skills

  • Event Planning
  • Office Administration
  • Financial Management
  • Proficient in Office 365, Xero, Ipayroll

Professionalskillsandattributes

  • In-depth understanding of kaupapa Māori principles and their application in organizational settings.
  • Proven ability to engage with Māori communities, build trust, and foster collaboration.
  • Expertise in planning, executing, and evaluating projects that align with Māori values and aspirations.
  • Proficient in managing office operations, ensuring efficiency, and supporting organizational goals.
  • Skilled in navigating and respecting cultural protocols and practices.
  • Producing and production, managing live performance, people and events.
  • Open and warm communication with staff, clients and customers and suppliers.
  • A background in administration management, event management entertainment, retail and real estate industries.
  • Creating sponsorship and funding proposals, business liaison.
  • Liaising with funding bodies, corporations and advertising agencies. Event Management Diploma, core papers in communication. event planning design, marketing, production and delivery
  • Managed Office systems set-ups, worked for boards and trustees and with charitable trusts.
  • Conversant in operation of PC and MAC. Microsoft 365 ; Xero and similar software

References

  • Ann Martin, Tumuaki, 0274 408 4307
  • Ngāwaina Joy Shorrock 021 0823 6359

Hobbies and Interests

Music, Theatre, Art, Maara Kai, Sewing, Collecting Mid-Century furniture and objects d’Art, Volunteering at Te Āwhina Marae, Te Reo me ngā Tikanga Māori.

Timeline

Office Manager

Te Āwhina Marae O Motueka Society Inc
12.2018 - Current

PA

Dynamic Realty
01.2017 - 01.2018

Sales and Property Management Support/Reception

First National Real Estate
01.2016 - 01.2017

Machinist

Independent Sewing Ltd
01.2014 - 01.2016

Administration/Photo Editing

Elspeth Collier Photography
01.2007 - 01.2013

Administration/Enrolments Manager

MAINZ – Music and Audio Institute of New Zealand
01.2006 - 01.2007

Facilities Manager

Auckland Audio Ltd
01.2004 - 01.2006

Public Relations / Publicity

L’Oreal Professional Colour Trophy Awards 2004: Shaw Productions
01.1997 - 01.2004

Tour Coordinator

Te Radar’s Timor Oddyssey: Canadian Fringe Tour
01.1997 - 01.2004

Co-Coordinator/Production/Administration

Afta New Zealand Television Awards 2003: Academy Of Film and Television Arts
01.1997 - 01.2004

Co-Coordinator/Production/Administration

Tv Guide New Zealand Television Awards 2002: Academy Of Film and Television Arts
01.1997 - 01.2004

Operations/Production Assistant

Fred Hollows Foundation Charity Dinner: Inside Out Productions
01.1997 - 01.2004

Operations/Production Assistant

New Zealand Labour Party Conference: Inside Out Productions
01.1997 - 01.2004

Producer

Shakespeare’s Shorts: Silo Theatre
01.1997 - 01.2004

Producer – Multi Media

Nokia New Zealand Film Awards: Domain Productions
01.1997 - 01.2004

Operations/Production Assistant

Telecom Product Launches, Inside Out Productions
01.1997 - 01.2004

Producer

Te Radar In Timor Oddysey : Tv2 International Laugh! Festival
01.1997 - 01.2004

Operations Assistant

The Launching, Auckland Arts Festival: Auckland Festival Trust
01.1997 - 01.2004

Assistant Stage Manager

L'oreal Hair Colour Awards 2000: Domain Productions Ltd, Civic Theatre
01.1997 - 01.2004

Venue Manager

Tv2 International Laugh! Festival 2000: Manifesto Wine Bar
01.1997 - 01.2004

Directors Assistant

“Flush” By Kate McDermott: Silo Theatre, Auckland
01.1997 - 01.2004

Venue/Budget Co-Coordinator

Mike King and Te Radar “Welcome to The King Country” Nation-Wide Tour, Creative New Zealand Proposal
01.1997 - 01.2004

Festival Administrator

Tv2 International Laugh! Festival: Auckland, Wellington and Christchurch
01.1997 - 01.2004

Tour Manager

An Evening with Brendhan and Te Radar, Edinburgh Fringe Festival
01.1997 - 01.2004

Producer / Set Dressing / Props Buyer

Te Radar “Will Sell Out”- Caravan Show, Silo Theatre, Auckland
01.1997 - 01.2004

Festival Administrator

ASB Bank International LAUGH! Festival: Auckland, Wellington, Christchurch and Dunedin
01.1997 - 01.2004

Stage Manager

Te Radar “Serious young man”, SiLO Theatre, Auckland
01.1997 - 01.2004

Personal Assistant

Don McGlashan, Bag Productions Ltd. and The MuttonBirds Ltd.
01.1997 - 01.2004

Accounts Administrator

SiLO Theatre, Auckland, New Zealand
01.1997 - 01.1999

Retail Sales Assistant Manager/Music Specialist

Truetone Records, Broadway, Newmarket, Auckland
01.1994 - 01.1997

Retail Sales Assistant Manager

Truetone Records, Auckland
01.1992 - 03.1998

Assistant Manager/Acting Manager

Electric City Music, Queen St, Auckland
01.1992 - 01.1994

Certificate in Te Tuara Me Te Tinana O Te Reo (Level 4) - Level 1-4 Te Reo Me Ngā Tikanga

NMIT

Certificate in Te Rito O Te Reo -

Te Ataarangi O Te Tau Ihi O Te Waka

Event Management Diploma - Event Management, Design And Planning

AUT

Horticulture Diploma -

Carrington Polytechnic

Sixth Form Certificate -

Waiheke High School

School Certificate -

Onehunga High School
Lisa Heath