Lisa McCann
Wellington,WGN
Summary
Dynamic and enthusiastic operations management professional with a proven track record in team leadership and client engagement. Expertise in fostering strong relationships, driving business growth, and mentoring teams to consistently exceed targets. Recognised for a positive mindset, innovative problem-solving abilities, and a steadfast commitment to excellence, focusing on creating and implementing successful strategies to enhance organisational efficiency. Adept in data analysis for insightful HR initiatives while championing best practices in employee development and retention.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Senior Recruitment Consultant | Team Lead Property and Facilities Management
Adecco
Wellington
08.2022 - Current
- Built and maintained a strong network of Property industry professionals through 10-20 outreach and screening calls daily.
- Drove client development through 2-4 in-person visits weekly, building trusted relationships and identifying new business opportunities.
- Reduced time-to-hire through strategic sourcing, targeted advertising, and streamlined processes.
- Expanded client base and secured new business, driving a large increase in team revenue.
- Partnered with hiring managers to deliver tailored recruitment solutions aligned with workforce needs.
- Ensured 100% compliance in contracts, documentation, and CRM data management.
- Coached and mentored junior consultants, increasing team KPI performance.
- Led workflow planning and issue resolution, ensuring seamless service delivery across accounts.
Office Manager
South Coast Drysuits
Houghton Bay
07.2020 - 01.2022
- Managed the day-to-day operations of the office, ensuring a clean, safe, and well-maintained work environment.
- Oversaw building maintenance, security, and general office upkeep.
- Coordinated internal resources for events, meetings, and training sessions.
- Vendor & Meeting Management
- Liaised with external service providers to ensure timely delivery of services and quick resolution of issues.
- Updated company website and communication materials.
- Developed and implemented standard operating procedures (SOPs) and internal guides.
- Conducted comprehensive fault assessments and performed precise repairs on diving drysuits, adhering to strict safety and industry standards.
- Tailored client services to meet specific requirements, delivering high-quality solutions while managing order tracking, invoicing, and workspace safety.
- Utilized Excel, Word, and industry-specific software to manage day-to-day office tasks and ensure operational efficiency.
Chairperson
Nautilus Creative Trust
Owhiro Bay
01.2019 - 01.2022
- Provided strategic leadership during the COVID-19 lockdown, negotiating rent relief for tenants while upholding essential health and safety protocols.
- Oversaw daily administration of the Trust, ensuring compliance with governance policies and regulatory obligations.
- Acted as the primary liaison between the board, funders, community partners, and external stakeholders, maintaining strong communication and alignment.
- Chaired board meetings, fostering collaboration, accountability, and effective decision-making among board members.
- Supported the development of strategic initiatives and community-focused programming in line with the Trust’s vision and objectives.
Montessori Early Childhood Educator
Various Locations, US and NZ
01.2003 - 01.2022
- Designed and delivered personalised, goal-oriented learning programmes that fostered autonomy, focus, and independent problem-solving.
- Created structured yet flexible environments that promoted calm productivity, emotional regulation, and inclusion.
- Conducted ongoing observational assessments and adapted strategies to support individual growth.
- Collaborated with families, specialists, and multidisciplinary teams to develop customised solutions for diverse learning needs.
- Delivered consistent, high-trust communication with caregivers, supporting transparency and positive outcomes.
- Mentored and trained junior educators, embedding standards, tools, and teaching methods.
- Maintained full compliance with education standards, health & safety regulations, and documentation.
- Embedded emotional intelligence, conflict resolution, and respectful communication into daily routines.
Education
Bachelor of Arts - Creative Technology
Te Auaha
Wellington, NZ07-2018
Bachelor of Arts - Early Childhood Education
Northeast Montessori Institute
Maine, US06-2008
Skills
- Project Management: Proficient in planning, executing, and overseeing projects, ensuring objectives are met on time and within scope
- Client & Relationship Management: Strong ability to build and maintain long-term partnerships with clients, stakeholders, and team members
- Team Leadership & Training: Experienced in developing training programs, performance plans, and leading teams to achieve operational excellence
- IT: Skilled user of Excel, PowerPoint, Teams, and other Industry specific tools for data management and presentation Proficient use CRM platforms for managing data, leads, and business development pipelines Experience with Power BI for data-driven decision-making
- Social media proficiency
- Job market analysis
Accomplishments
- National Platinum Award – Adecco NZ, Q3 2023 Awarded for outstanding performance in exceeding revenue targets in recruitment and business development.
- The Irish Peace Process and Cross-Cultural Awareness Program (Awarded a Q3-Work Visa, USA), 2003-2006
Certification
- AFMANZ Associate Member of the Facility Management Association of New Zealand, Current
- Diploma in Creative Digital Technology– Te Auaha Wellington, 2018
- Montessori Education Training – Northeast Montessori Institute, 2006
Timeline
Senior Recruitment Consultant | Team Lead Property and Facilities Management
Adecco
08.2022 - Current
Office Manager
South Coast Drysuits
07.2020 - 01.2022
Chairperson
Nautilus Creative Trust
01.2019 - 01.2022
Montessori Early Childhood Educator
01.2003 - 01.2022
Bachelor of Arts - Creative Technology
Te Auaha
Bachelor of Arts - Early Childhood Education
Northeast Montessori Institute