Lisa Mills
Twizel,CAN
Summary
I am compasionate and caring with knowledge of child development. I work closely with people to help them achieve their goals and aspirations. I am committed to keeping life fun and positive and passionate about the jobs I undertake.
I have a 'How can I help' mentality and am people focused. I will try my hand at anything and give it my best and am always looking for new opportunities and things to learn.
Overview
39
39
years of professional experience
Work History
Relief Teacher
Twizel Kindergarten
02.2023 - Current
- Completed documentation of attendance and other required details.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supervised lunchroom and recess activities.
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Provided instruction for students in core subject areas.
- Adapted lesson plans and student activities to meet needs of students with special learning needs.
- Collaborated with colleagues to develop innovative approaches to teaching.
- Helped students explore concepts with engaging, learning-focused activities.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Fostered student curiosity and interest through creative hands-on activities.
- Led classroom activities for play-based and immersive learning.
- Implemented prepared lesson plans in established classrooms.
Op Shop Manager (Volunteer)
Pukaki Co Operating Parish
11.2018 - 02.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Implemented store policies and procedures to remain compliant with corporate guidelines.
- Developed new promotional campaigns to attract new customers.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Cafe Server
Musterers Hut
09.2016 - 04.2018
- Maintained cafe cleanliness by wiping down tables and counters, restocking condiment bar, emptying trash receptacles and mopping and sweeping floors.
- Created cappuccinos, iced coffees, teas and lattes for customers.
- Served customers by preparing food trays for consumption and packaging up takeout orders.
- Operated cash registers to process cash, credit and debit transactions.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Controlled line and crowd with quick, efficient service.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Processed orders and sent to kitchen employees for preparation.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Special Education Teacher
Private Employers
01.2014 - 12.2016
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
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- Taught multiple subjects to students with intellectual or emotional disabilities.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
- Assisted struggling students to maintain progress levels by designing individualized lesson plans focused on areas for improvement.
- Worked with students with moderate to severe autism to increase life skills.
- Collaborated with other educators to develop instructional strategies.
- Developed and implemented behavior management plans to improve student behavior.
- Worked closely with parents and guardians to address students' issues on multiple fronts.
- Planned daily activities to keep students engaged and on track with learning goals.
- Implemented behavior modification techniques to improve student social and academic performance.
- Improved behavior by modeling positive choices and teaching socially-acceptable options.
- Promoted memory, cognition and language development with hands-on activities and individualized instruction.
Teacher Aide
Mackenzie College
01.2011 - 12.2012
- Assisted teachers with supervision and care of group of children.
- Supported student physical, mental, and social development using classroom games and activities.
- Supported classroom activities, tutoring, and reviewing work.
- Supported student learning objectives through personalized and small group assistance.
- Maintained safety and security by overseeing students in recess environments.
- Completed daily reports on attendance and disciplinary performance.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Supported planning and preparation for culturally-diverse class sessions.
- Studied and implemented latest information on specific subjects and learning strategies.
- Mentored and tutored individual students needing additional help.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
- Developed materials for classroom teachers to support instruction, lab work or in-class activities.
Various Roles (Meter Reading, Postie,Technition,)
Various
01.2001 - 12.2011
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Cultivated interpersonal skills by building positive relationships with others.
Childcare Teacher
Various
12.1989 - 12.1999
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Organized small groups of children while transitioning to and from outdoor play.
- Gathered materials and resources to prepare for lessons and activities.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Implemented curriculum to enhance classes with learning-focused activities.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Utilized technology to develop instructional materials and activities for children.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Planned and executed activities to stimulate physical, social and intellectual growth.
- Modeled positive behavior and communication skills for students.
- Organized and supervised large and small group activities.
- Supported students in developing self-esteem and self-confidence.
- Implemented age-appropriate curricula to meet needs of young learners.
- Monitored classroom to verify safe and secure environment.
- Created safe and nurturing learning environment for preschoolers.
- Established positive relationships with students and families.
- Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
- Assessed student progress and provided feedback on educational development.
- Incorporated music, art and literature into curriculum.
- Developed innovative activities to engage young children in learning process.
- Increased student satisfaction by frequently communicating with students about needs and adapting lessons to interests and classroom progress.
- Guided students to develop social, emotional and physical skills.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
Private Nanny
Personal Employer
01.1988 - 06.1988
- Prepared healthy, age-appropriate snacks and meals.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Played games, worked on puzzles, and read books to young children.
- Led indoor and outdoor activities to entertain and occupy children.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Assisted with light housekeeping duties as well as running errands.
- Monitored children's play activities to verify safety.
- Transported children to and from activities using personal or family vehicle.
Nurse Aide
Cedar Manor Nursing Home
06.1987 - 01.1988
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with patient transfer and ambulation.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Followed safe lifting techniques and individual resident lifting instructions.
- Assisted patients with mobility issues in areas such as beds, wheelchair usage, and automobile travel.
- Collaborated in consults, patient care plan development and patient monitoring.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Moreh Rest Home
Moreh Home Trust
01.1986 - 04.1987
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Provided compassionate and patient-focused care to cultivate well-being.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Maintained strong connections within caregiver community to gain continuous knowledge.
Personal Assistant and Shop Assistant
Flamecrusher Products
02.1985 - 11.1985
- Maintained appropriate filing of personal and professional documentation.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
Education
No Degree - Early Childhood Education
Auckland College of Education
Auckland12.1989
Skills
- Cultural Awareness
- Task Prioritization
- Conflict Resolution
- Flexible and Adaptable
- Quality Assurance
- Attention to Detail
- First Aid/CPR
- Calm Under Pressure
- Dependable and Responsible
- Flexibility
- Adaptable
- Keen to learn new skills
- Friendly
- Customer Focused
- Reliable
- Confidential
Timeline
Relief Teacher
Twizel Kindergarten
02.2023 - Current
Op Shop Manager (Volunteer)
Pukaki Co Operating Parish
11.2018 - 02.2023
Cafe Server
Musterers Hut
09.2016 - 04.2018
Special Education Teacher
Private Employers
01.2014 - 12.2016
Teacher Aide
Mackenzie College
01.2011 - 12.2012
Various Roles (Meter Reading, Postie,Technition,)
Various
01.2001 - 12.2011
Childcare Teacher
Various
12.1989 - 12.1999
Private Nanny
Personal Employer
01.1988 - 06.1988
Nurse Aide
Cedar Manor Nursing Home
06.1987 - 01.1988
Moreh Rest Home
Moreh Home Trust
01.1986 - 04.1987
Personal Assistant and Shop Assistant
Flamecrusher Products
02.1985 - 11.1985
No Degree - Early Childhood Education
Auckland College of Education
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