Lisa Molloy
Addington,CHCH
Summary
I am a people person. I love developing relationships, experiencing new cultures and travel. This has allowed me interact within a range of sectors of the workforce and maintain connections across the world. I have spent most of my career developing, managing and refining great businesses within the hospitality sector. Throughout this time I have build strong networks with customers, staff and suppliers. I always strive to provide the utmost customer service and experience. Hardworking, warm and energetic are words colleagues use to describe me. I am a problem solver with a can do outlook.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Case Manager
Ministry of Social Development
01.2023 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Provide Full and Correct Entitlement to Clients
- Discuss with clients programs, benefits, and services available, empowering them to make informed decisions about their care needs and Employment
- Work as a Team member in a varied work environment
Owner
CAFE TROPICANA
01.2007 - Current
- Developed and ran busy internet café. Became a hospitality and business affairs hub for travelers and locals.
Pro Gear & PCL Photography
01.2005 - 01.2007
- Sales, accounting, customer services and photography
Owner
SLURP
01.2003 - 01.2005
- Establishment and running of busy university sited cafe and bar.
General manager
MINK & SAUSALITO
01.2000 - 01.2003
- General management of two popular premises.
Skills
- Relationship building
- Problem-solving
- Case management and documentation
- Time management
- Active listening and Emotional awareness
- Positive attitude with empathy and compassion
- Critical thinking
- Medical records management
- Staff education and training
- Multitasking, organization and decision-making
- Verbal, written, Email and telephone etiquette communication
- Client relationship management and financial support
LANGUAGES
English and Italian
Certification
Full Drivers License
Timeline
Case Manager
Ministry of Social Development
01.2023 - Current
Owner
CAFE TROPICANA
01.2007 - Current
Pro Gear & PCL Photography
01.2005 - 01.2007
Owner
SLURP
01.2003 - 01.2005
General manager
MINK & SAUSALITO
01.2000 - 01.2003
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