Lisepa (Sep) Pauu
Titahi Bay,WGN
Summary
Dynamic Senior Property Manager with over seven years of experience in property management and team leadership. Expertise in implementing marketing strategies and resolving tenant issues promptly. Aiming to leverage strong problem-solving skills to drive operational excellence and tenant engagement.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Senior Property Manager
One Agency Select Realty
Porirua, WGN
03.2019 - Current
- Managed daily operations of diverse property portfolio efficiently.
- Coordinated tenant relations and addressed inquiries promptly.
- Oversaw maintenance requests and ensured timely resolutions.
- Conducted property inspections to ensure compliance with regulations.
- Led lease negotiations and prepared legal documentation accurately.
- Mentored junior staff on property management best practices effectively.
- Implemented marketing strategies to attract potential tenants successfully.
- Handled rent collections from tenants on a monthly basis and kept accurate records of payments received.
- Conducted regular inspections of managed properties to identify any issues requiring attention.
- Ensured all tenants adhered to rental agreements, lease terms, and applicable laws.
- Advertised vacancies via online listings, newspaper ads.
- Reviewed financial statements regularly to ensure profitability of each property under management.
- Resolved tenant complaints in a timely manner.
Club Manager
J Cab Enterprises
Wellington, WGN
11.2016 - 11.2019
- Managed daily club operations and ensured smooth functioning of all activities.
- Trained and supervised staff to maintain high service standards and guest satisfaction.
- Developed and implemented marketing strategies to promote club events and memberships.
- Coordinated with vendors to ensure timely delivery of supplies and services.
- Oversaw financial management, including budgeting and expense tracking for the club.
- Planned and organized events, ensuring alignment with client needs and expectations.
- Maintained compliance with safety regulations and health standards within the facility.
- Cultivated a positive atmosphere through effective communication and team collaboration.
- Resolved customer complaints or escalated them as appropriate while maintaining a positive attitude.
- Scheduled and managed staff, ensuring proper coverage for all shifts.
- Ensured the safety of guests and employees through effective supervision of all areas of the club.
Education
Sacred Heart College
Lower Hutt, WGN 11.1981 - 11.1984
Skills
- Property management
- Lease negotiations
- Compliance oversight
- Financial analysis
- Tenant relations
- Marketing strategies
- Customer relationship management
- Vendor coordination
- Event planning
- Problem solving
- Effective communication
- Team leadership
- Staff training
- Conflict resolution
- Rent collection
- Marketing and leasing
- Property management expertise
- Contract administration
- Background in property management
Certification
- Project Management Level IIII 2023
Timeline
Senior Property Manager
One Agency Select Realty
03.2019 - Current
Club Manager
J Cab Enterprises
11.2016 - 11.2019
Sacred Heart College
11.1981 - 11.1984