Lisette Henry
Wincheter Rural School
Timaru,South Canterbury
13
Years of experience
1
Certification
I am a friendly outgoing person who enjoys taking on new challenges. I am able to get along with both younger and older people. I enjoy working in customer service. I am able to use both IOS and Microsoft systems. I work well as part of a team but am also able to work on my own independently when needed.
I am currently taking beginners course in Te Reo Maori through the Open Polytechnic and am Learning NZ Sign Language on a Thursday night to earn my Level 1 in NZ Sign.
I have worked through behaviour management course, Down Syndrome and Autism Courses throughout my time working in Te Whare Ako at Geraldine High School. I have also attended many different courses on Neurodiversity and understanding how the brain works.
As my position is only term time, I am looking for some extra work. I am available on weekends and from the 7th of December will be available for full time work.
Work History
Teacher Aid
10 Years 6 Months- Working with students both in mainstream classes and within Te Whare Ako (Learning Support)
- Being able to work alongside the teacher within a classroom setting
- Behaviour Management - understanding the body language of a student and looking out for the tells if someone is getting agitated, de escalating a situation
- Working with other T.A.'s to set up programs, organise camps
- Organise Work experience for students
- Take Students out on excursions
- Create Resources for students to use in the classroom
- Daily Use of computers (All programs) and other technology
- Daily use of Te Reo in the classroom
- Working in a team environment
- Facilitating a restorative meeting between parties
- Maintained safety and security by overseeing students in recess environments.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
Shift Supervisor
2 Years 4 Months- Customer Service, maintain a positive and professional demeanour, ensuring a welcoming atmosphere for all customers
- Experienced in opening and closing procedures, including cash handling, security checks
- Coordinate employee break schedules to ensure adequate coverage and maintain productivity
- Daily Stock rotation, putting stock on shelves and cleaning
- Lotto Counter - handling customer claims, keeping the information confidential, Ensured compliance of Lotto and Store policies, Manage cash/eftpos transactions with efficiency and keeping an organised cash register
- Liquor Licene held for my role - successfully manage the sale and service of alcohol with the compliance of all relevant liquor licence laws
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Teaching Assistant
1 Year 1 Month- Supported lesson delivery and reinforced instructional concepts for diverse student needs.
- Supervised classroom activities and maintained orderly learning environment.
- Assisted lead teacher with curriculum preparation, grading, and student progress tracking.
- Adapted instructional materials to improve accessibility and engagement.
- Guided small-group instruction to strengthen comprehension and participation.
- Supported classroom activities, tutoring, and reviewing work.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Participated in professional development opportunities to stay current on educational best practices and enhance teaching skills.
Retail/Customer Service
1 Year 1 Month- Keeping the shop presentable
- Increased customer satisfaction by providing friendly and efficient service in a fast-paced retail environment.
- Open/Close Shift, making sure the float at open was correct and Till at the end of night was correct
- Participated in ongoing training sessions to stay up-to-date on best practices in retail operations and customer service techniques.
- Skillfully handled cash transactions, ensuring accurate accounting and excellent customer service.
- Supported team with customer service issues, voids and returns.
Skills
Customer Service
Time Management
Problem Solving
Team Work
Effective Communication
Hard Working
Empathetic
Positive attitude
CPR and first aid
Computer Skills (IOS/Windows)
Calm and patient demeanor
Computer skills
Calm and patient demeanor
Effective communication
Behavior management
Behavior modeling
Student engagement
Material preparation
Powerpoint presentations
Behavior redirection
Student safety
Certification
- Licence Controller Qualification Course
- Managers Certificate
- First Aide
- Ministry of Education (Physical Restraint Module 1)
Referees
Gemma Rout
Principal
Winchester Rural Primary School
021 027 71279
Stacey Muru
Teacher Aide
Te Whare Ako
Geraldine High School
027 315 1713
Sharon Hand
Shift Supervisor
Fresh Choice Geraldine
020 40228770
Timeline
Teaching Assistant
Wincheter Rural School
10.2025 - CurrentRead More
Shift Supervisor
Freshchoice
11.2022 - 03.2025Read More
Teacher Aid
Geraldine High School
04.2015 - 10.2025Read More
Retail/Customer Service
Z Service Station
02.2014 - 03.2015Read More