LITA WANG
Auckland
Summary
A focused business graduate offering a NZ based qualification and work experience. Successfully completed studies and now pursuing an entry level role in commerce or finance. Strong team player with an exceptional work ethic, a positive, willing attitude and a high level of innovation and resourcefulness. Committed to ongoing professional development and continually upskills in knowledge base and capabilities. Maintains a high level of professionalism at all times. Core skills are in bilingual communication skills, time and workload management, problem solving, financial and numerical abilities and customer service.
Currently would like step further in study in finance field.
Overview
4
4
years of professional experience
Work History
Assistant National Sales Coordinator
Honda New Zealand Limited
11.2023 - Current
- Provided ongoing training and support to the sales team, improving overall skill sets and driving results.
- Established strong partnerships with distributors and retailers for wider distribution channels of products or services.
- Forecasted sales projections accurately, supporting budget planning and resource allocation decisions.
Customer Service Representative
BP
09.2023 - 11.2024
- Complete day to day customer service related operational tasks to ensure delivery meets customer expectations and is consistent with set process performance indicators
- Provide customer service via the internet, phone, fax and email to support activities
- Set up accounts, manage any delivery issues, process orders and track sales orders
- Monitor supply outages and react accordingly for incoming and existing orders
- Identify and resolve any complaints, log and track queries and customer requests
- Process cash and card payments, provide advice on product selection
Sales/Customer Service
Annacoco
11.2022 - 03.2023
- Provided top level customer service, assisted with product selection
- Processed cash and card payments, managed inventory
Intern
GWG Services Ltd
11.2022 - 01.2023
- Gained experience in the New Zealand business environment, worked alongside a multidisciplinary team and used knowledge of accounting and financial principles to analyse various issues and develop solutions
- The role included marketing and advertising activities
Waitress
Master Bao Restaurant
07.2022 - 11.2022
- Took customer orders, worked with kitchen staff to ensure food and beverages were served accurately and quickly - resolved any complaints and processed payments
Economics Tutor
Self-Employed
07.2020 - 10.2020
- Worked with individual students via Zoom, providing instruction on economics subjects
- Prepared and planned lessons, kept track of student performance, progress and results
- Ensured students fully understood the concepts of the subjects taught
Education
Bachelor of Commerce - Finance & Economics
University of Auckland
01.2023
Skills
- Bilingual communication skills
- Time and workload management
- Problem solving
- Financial and numerical abilities
- Customer service
- MS Office Suite
- STATA Language
- In-House Computer Programs
- Internet
Workeligibility
Current valid Open Work Visa (expiry 07/2026)
Knowledgebase
- Accounting Information
- Accounting Concepts
- Business & Enterprise
- Managing Suitable Growth
- Economics, Markets & Law
- Law in a Business Environment
- Principles of Economics
- Microeconomics
- Introduction to Econometrics
- Economics of Labour Market
- Law & Economics
- Financial Management
- Introduction to Investments
- Advanced Financial Management
- Risk Management
- Digital Systems (A+ grade)
- Banking & Financial Institutions
- General Mathematics
Achievements
Piano Certificate, Level 10 (the highest level)
Referees
Professional and character referees available on request
Timeline
Assistant National Sales Coordinator
Honda New Zealand Limited
11.2023 - Current
Customer Service Representative
BP
09.2023 - 11.2024
Sales/Customer Service
Annacoco
11.2022 - 03.2023
Intern
GWG Services Ltd
11.2022 - 01.2023
Waitress
Master Bao Restaurant
07.2022 - 11.2022
Economics Tutor
Self-Employed
07.2020 - 10.2020
Bachelor of Commerce - Finance & Economics
University of Auckland
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