Litia Rafe
177 Roden Street, West Melbourne VIC 3003,Melbourne
Summary
I am a detail-oriented team player with strong organisational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy. As an organised and dependable candidate, I have been successful at managing multiple priorities with a positive attitude. I am willing to take on added responsibilities in order to help the team meet its goals. As a hardworking and passionate job seeker with strong organisational skills, I am eager to secure a job and ready to help the team achieve company goals.
Overview
9
9
years of professional experience
Work History
Temp Worker
Supremo Hospitality
08.2023 - 12.2024
- Maintained professional attitude consistently.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
Cafe Senior Supervisor / Receptionist/ Event
Next Generation Health Clubs
07.2019 - 07.2024
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Maintained confidentiality of information regarding clients and company.
- Confirmed appointments, communicated with clients, and updated client records.
Casino Host
Sky City Casino & Hotel
01.2019 - 05.2019
- Developed one-on-one relationships with premium players and provided exceptional guest service to cultivate and maintain VIP relationships.
- Maintained and developed positive, friendly relationships with gaming customers by assisting guests with VIP requests and amenities and issuing comps.
- Maintained detailed familiarity with high-value players and guests of casino and researched and identified most valuable players and guests in distinctive time frames.
Casino Attendant
Sky City
01.2016 - 05.2019
- Maintained and developed positive, friendly relationships with gaming customers by assisting guests with VIP requests.
- Developed marketing plans to boost customer loyalty and enhance customer satisfaction.
- Collaborated with over Number departments to resolve customer complaints and issues to guarantee seamless satisfaction, boosting customer satisfaction ratings Number%.
- Maintained and developed positive, friendly relationships with gaming customers by assisting guests with VIP requests and amenities and issuing comps.
Housekeeping Attendant
Sky City Grand Hotel / Abecco
02.2016 - 06.2016
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Education
Advanced Diploma - Tourism And Travel Management
Quantum Education Group
Auckland, AUK10.2015
Graduate Certificate Year 13 - Art
Catholic Cathedral
School11.2013
Skills
Multi-tasking
Time management
Complain handling
Leadership skills
Reference
Nicola Probert
nicola.probert@nextgenclubs.co.nz
Operation Manager
+64 21 484 947
Mary-Jo Quinn
mj.quinn@nextgenclubs.co.nz
Manager
+64 27 220 0304
Timeline
Temp Worker
Supremo Hospitality
08.2023 - 12.2024
Cafe Senior Supervisor / Receptionist/ Event
Next Generation Health Clubs
07.2019 - 07.2024
Casino Host
Sky City Casino & Hotel
01.2019 - 05.2019
Housekeeping Attendant
Sky City Grand Hotel / Abecco
02.2016 - 06.2016
Casino Attendant
Sky City
01.2016 - 05.2019
Advanced Diploma - Tourism And Travel Management
Quantum Education Group
Graduate Certificate Year 13 - Art
Catholic Cathedral
Similar Profiles
Irenis FernandezIrenis Fernandez
Judge at Tribunal Supremo Popular De CubaJudge at Tribunal Supremo Popular De Cuba
Francisco MontielFrancisco Montiel
Lead Line Cook at Pollo SupremoLead Line Cook at Pollo Supremo
Stanley Mayo IIIStanley Mayo III
Grocery Stocker at Supremo FoodsGrocery Stocker at Supremo Foods