Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Age
Reading, Organisation
Timeline
Generic

Livvy Unsworth

Auckland,Orewa

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

1
1
year of professional experience

Work History

Waitress/Food Runner

Cheek and Chong
02.2023 - 03.2023
  • Worked casually at Cheek and Chong, prior to Semola, however with a seasonal decline and change of management, I was no longer required.

Training consisted of clearing tables, wiping tables, delivering food and beverages.

Waitress/Shift Runner

Semola
04.2023 - 09.2023
  • Worked at Semola in Orewa for around 6 months after resigning, wanting to expand my working experience further, work in a new environment, it is a great opportunity to learn and to work with new people.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
  • Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.

Runner/Waitress/Barista Shift Supervisor

The Ship Café
09.2022 - 11.2022
  • Worked weekends at The Ship Café - Saturdays and Sundays
  • Responsible for greeting and serving customers, waitressing, making coffees, smoothies and milkshakes etc.
  • Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.
  • Provided excellent customer service when interacting with clients, fostering positive relationships.
  • Maintained accurate records of completed tasks, ensuring transparency and accountability in daily operations.

Education

Some College (No Degree) - Year 11

Orewa College
Orew

Skills

  • Dining Area Maintenance
  • Order Accuracy
  • Customer Service
  • Handling Complaints
  • Food Running
  • Order Management
  • Food Production
  • Performance Improvement
  • Greeting Guests
  • Hospitality Service Expertise

Accomplishments

  • Collaborated with team of 5 in the development of Orewa College's annual Business challenge sponsored by BP for 3 Business classes, twice a year in Year 10 only. This challenge included of 12-13 groups getting together with different people you usually don't work with, meeting new people and talking as a group figuring out a plan to show for the judger's to judge. My groups plan came out at 3rd place.

Additional Information

I am punctual, reliable and hard working, and carry out my duties with honesty and enthusiasm. I am prepared to work around school hours which is Monday - Friday - 9am - 3:15pm, Wednesdays are exceptions as I finish for the day at 1:35pm, I am also able to work Saturday and Sunday. I am a fast learner and will undertake any task given to me to the best of my ability. I am willing to give anything a go, and I would like the opportunity to discuss a position with you further.

Age

My birthday is on the 27th of September 2008, I am currently 15 years old. 

Reading, Organisation

Recently, for my new year's resolution I have started reading and getting organized for the new year to come. I like to read investigating novels involving a mystery murder, thrilling. I have also started being more organized and looking after all of my personal belongings.

Timeline

Waitress/Shift Runner

Semola
04.2023 - 09.2023

Waitress/Food Runner

Cheek and Chong
02.2023 - 03.2023

Runner/Waitress/Barista Shift Supervisor

The Ship Café
09.2022 - 11.2022

Some College (No Degree) - Year 11

Orewa College
Livvy Unsworth