LIYA JOSE

- Contracted Summer Host during Mecca's peak season.

- Specialized in premium brands: makeup, body care, skincare, fragrances, and haircare.

- Delivered first-class customer service as a Floor Host, fostering strong client relationships.

- Consistently provided exceptional service through extensive industry experience.

- Gained valuable knowledge of the retail industry through full-time experience.

- Supported store team in achieving sales and profit targets, meeting all company objectives.

- Delivered exceptional customer service, efficiently handling inquiries, complaints, and returns.

- Ensured optimal stock management and shrinkage control.

- Maintained high visual merchandising standards to enhance customer experience.

- Adhered to company guidelines, security, and safety procedures.

- Consistently delivered fast and professional service.

- Operated front counter, drive-thru, and various service areas.

- Demonstrated strong multitasking by handling multiple orders efficiently.

- Provided exceptional customer service, resolving concerns promptly and professionally.

- Managed store independently in a fast-paced environment, remaining calm and patient under pressure.

- Developed ability to work effectively both independently and as part of a team.

- Ensured compliance with food and safety standards.

- Greeted customers, took and prepared orders.

- Assisted store manager with cash handling, banking, and documentation.

- Maintained a clean and organized store environment.

- Restocked products and sorted deliveries efficiently.

- Maintained clean, organized, and safe work areas to enhance efficiency and safety.

- Demonstrated excellent teamwork in a fast-paced environment.

- Accurately and efficiently handled cash transactions, adhering to proper procedures.

- Enhanced guest experiences by providing informed menu recommendations and answering food-related inquiries.

- Addressed and resolved customer complaints professionally and courteously.