Dedicated software tester professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Manual Software Tester (Remote)
GameZovah
Auckland
11.2021 - Current
Write and optimize test cases to maximize success of functional and non functional software testing with consistent, thorough approaches.
Assessed software bugs and compiled findings along with suggested resolutions for development team members.
Carried out tests to identify, report and repair bugs and glitches.
Supported test review, defect control and configuration management within delivery pipeline.
Defined and identified test cases for new application development.
Optimized test cases to maximize success of manual software testing.
API testing
Customer Service Advisor
Xplor Technologies
Auckland
03.2022 - 09.2022
Aiding clients and companies with billing enquire
Assist customers in making payment plans through analyzing their financial circumstances
Updating customer information in the company database
Performing administrative tasks as assigned by the Supervisor
Follow up with customer accounts to ensure overdue accounts are cleared
Follow up on correspondence between customers and companies to ensure that both parties are on the same page
Platform Success Manager (Remote)
Digital Oracles
Manchester, United Kingdom
11.2020 - 01.2021
Competitor analysis - keep the competitor analysis updated, in terms of funding received, team size, products
Created a line of communication with investor and startups to ensure great customer satisfaction
Oversaw the BETA launch of the platform
Create an internal weekly dashboard analyzing the speed of growth of startups, success rate of startups, overall feedback, number of perks available, number of resources and tools, revenue coming from revs and tools, revenue coming from investors
Create an Investor update analyzing the number of deals performed, Assets under management, Industries, and business models (B2B, B2C, SaaS, e-commerce, etc.)
Analyze lists of accelerators and demo the platform to them
Deliver content for the online platform
Store & Data Manager
Africana Hair Braiding Studio
Auckland
01.2016 - 01.2019
Analyze product turnover ratio to formulate pricing policies - Manage the supply chain
Perform data analysis to track and manage inventory turnover in stores
Created business strategies to attract new customers and enhance profits
Provided high-level customer satisfaction through customer interactions
Analyze market trend and implement appropriate changes
Analyze sales and revenue reports and make forecasts
Education
ISTQB Certified Tester Foundation Level -
Skillsoft
12.2022 - Current
Front End Developer -
Skillsoft
05.2022 - 10.2022
Bsc (1st Honours) - Information Systems
AUT
Auckland, AUK
02.2021 - 11.2022
BSc - Information Systems
AUT
Auckland, AUK
02.2019 - 11.2021
Skills
HTML5undefined
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
ISTQB Certified Tester Foundation Level -
Skillsoft
12.2022 - Current
Front End Developer -
Skillsoft
05.2022 - 10.2022
Customer Service Advisor
Xplor Technologies
03.2022 - 09.2022
Manual Software Tester (Remote)
GameZovah
11.2021 - Current
Bsc (1st Honours) - Information Systems
AUT
02.2021 - 11.2022
Platform Success Manager (Remote)
Digital Oracles
11.2020 - 01.2021
BSc - Information Systems
AUT
02.2019 - 11.2021
Store & Data Manager
Africana Hair Braiding Studio
01.2016 - 01.2019
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