Liza Kurlova
Auckland,AUK
Summary
As a rhythmic gymnast of nine years, a law student and an employee in the customer service field, I believe my experiences have taught me how to manage time and stress efficiently, maintain organization and perform exceptionally under pressure. My previous jobs developed my communication and interpersonal skills as well as enabled me to adapt to new situations and environments to best enhance the work environment. I am a highly-motivated individual with a strong work ethic, adaptability skills, and a desire to take on new challenges.
Overview
5
5
years of professional experience
Work History
Duck Island Ice Cream
Nick Gallager
New Market, Auckland
07.2021 - 07.2022
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, polices and regulatory guidelines to promote a safe working environment.
- Maintained energy and enthusiasm in a fast-pace environment.
Dusty's Depot
Stephen Yafa
, Auckland
04.2022 - 04.2022
- Provided information about products and services available to customers.
- Demonstrated active listening skills when responding to customer questions and complaints.
- Offered friendliness and efficient service to customers, handled challenging situations with ease.
- Served customers and followed outlined steps of service.
Model for Smith and Caughey's
Yulia Slon
, Auckland
02.2017 - 11.2019
- Maintained a positive attitude while working long hours under challenging conditions at times.
- Worked flexible hours; night weekend and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and a fast pace atmosphere.
Rhythmic Gymnastics Coach
Marnie Sterner
, Auckland
02.2017 - 11.2018
- Developed and implemented individualized training programs for gymnasts to improve their agility, flexibility, coordination and strength.
- Monitored athletes during practices to ensure they were performing activities correctly according to established standards.
- Promoted an atmosphere conducive to learning through motivational techniques such as goal setting or rewards systems.
- Demonstrated proper technique for basic as well as advanced skills and exercises.
Education
Bachelor of Arts - Law And Psychology
University of Auckland
Auckland, NZSkills
- Bilingual
- Customer Services
- Verbal and Written Communication
- Cultural Awareness
- Organization
- Time Management
- Punctuality
- Adaptability
- Patient and Empathetic
- Customer Inquiry Response
- Efficent and Detail Orientated
Timeline
Dusty's Depot
Stephen Yafa
04.2022 - 04.2022
Duck Island Ice Cream
Nick Gallager
07.2021 - 07.2022
Model for Smith and Caughey's
Yulia Slon
02.2017 - 11.2019
Rhythmic Gymnastics Coach
Marnie Sterner
02.2017 - 11.2018
Bachelor of Arts - Law And Psychology
University of Auckland
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