Locky Jacobsen
Invercargill,STL
Summary
Proven team player and skilled barrister from McDonald's tenure, adept in customer service and problem-solving. Excelled in multitasking, ensuring high-quality service and efficiency. Trained peers, enhanced store operations, and excelled in leadership, significantly improving customer satisfaction and team performance.Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in any role offered to me
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald's
03.2023 - Current
- did cafe training there and now am fully verified and qualified in barrister.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
Education
Joinery Level 3 - Joinery
Southern Institute of Technology
Invercargill, NZ11-2024
No Degree -
Menzies College
Wyndham, NZ11-2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Taking Orders
- Safety awareness
- Leadership Qualities
- Store Opening and Closing
Timeline
Crew Member
McDonald's
03.2023 - Current
Joinery Level 3 - Joinery
Southern Institute of Technology
No Degree -
Menzies College
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