Logan Greenwood

• Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
• Enhanced customer satisfaction by providing efficient and courteous service at all times.
• Supported back of house operations as needed, demonstrating versatility and adaptability in various roles within the establishment.
• Ensured compliance with safety regulations and sanitation guidelines, promoting a safe dining experience for all guests.
• Assisted management in analyzing customer feedback data, identifying areas for improvement and implementing appropriate changes where necessary.
• Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
• Controlled cash and credit receipts by adhering to cash handling and reconciliation procedures to comply with company policies and procedures.
• Kept register accurate through correct billing, payment processing, and cash management practices.
• Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.

• Served high customer volumes during special events, nights, and weekends.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Kept bar presentable and well-stocked to meet customer needs.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Increased customer satisfaction by providing excellent service
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

• Carried out daily farm tasks such as feeding animals, helping with repair work and cleaning the site

I was volunteer work that I did with spare time when I was young, working on general site cleanliness and learning machine work when I was able