LOIS WAMAITHA NJOROGE
189 Silverdale Rd
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Kitchen Steward
Cascade Restaurant (Tatu City)
08.2022 - 07.2024
- Washing and sanitising pots, pans, utensils, and other kitchen equipment
- Ensuring the kitchen is clean and organised according to health and safety regulations
- Restocking and inventory management of kitchen supplies and ingredients
- Assisting the chefs and other kitchen staff as needed
- Disposing of waste and trash in an appropriate manner
- Maintaining a clean and orderly storage area for food, supplies, and equipment.
Cook Helper
Mercado Restaurant
06.2020 - 07.2022
- Segregation of waste/garbage from various kitchens
- Cleaning of kitchens 24/7 and maintaining the hygiene
- Washed, dried, and put away all dishes and kitchen utensil
- Unloaded food supplies from delivery trucks
- Helped cooks prepare for meals by washing, cutting, peeling, and slicing ingredients
- Packed takeout orders for customers
- Cleared and cleaned tables for Waitstaff when necessary.
Office Administrator Assistant
Gakeo College of Business Studies
10.2017 - 05.2020
- Handled 20+ daily calls and emails from various stakeholders
- Managed inventory, placing bi-weekly orders
- Reduced errors by proofreading and maintaining records
- Improved team collaboration with clear communication channels
- Boosted productivity by organising schedules and meetings
- Optimized budget by tracking expenses and negotiating contracts
- Supported goals with inter-departmental coordination.
FRONT OFFICE ASSISTANT
CIC Insurance Group Ltd
02.2015 - 03.2017
- Managed Front Office operations, promptly handling calls and customer inquiries
- Created a welcoming environment that upheld the corporate image and supported growth
- Ensured office security by adhering to safety protocols and controlling access
- Served as the first point of contact, assisting clients with inquiries and correspondence
- Efficiently managed call initiation and reception, directing calls appropriately
- Coordinated office activities for efficiency and policy compliance
- Maintained a professional demeanor while multitasking and delivering excellent customer service
- Kept the reception area tidy and well-stocked with necessary materials
- Educated customers on products to boost retention, sales, and customer base growth.
Education
Bachelor of Arts in Communication, Public Relations -
Daystar University
Nairobi, Nairobi06.2014
Kenya Certificate of Secondary Education -
Naromoru Girls Secondary School
Naromoru, Nyeri01.2009
Skills
- Effective Communication
- Multitasking
- Attention to detail
- Safety and Compliance
- Time management
- Organization abilities
- Food presentation
- Storage arrangements
Languages
English
Full Professional
References
References available on request
Timeline
Kitchen Steward
Cascade Restaurant (Tatu City)
08.2022 - 07.2024
Cook Helper
Mercado Restaurant
06.2020 - 07.2022
Office Administrator Assistant
Gakeo College of Business Studies
10.2017 - 05.2020
FRONT OFFICE ASSISTANT
CIC Insurance Group Ltd
02.2015 - 03.2017
Bachelor of Arts in Communication, Public Relations -
Daystar University
Kenya Certificate of Secondary Education -
Naromoru Girls Secondary School
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