Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lola Cumming

Auckland,AUK

Summary

Proven performer with extensive experience at BP 2 Go Waiheke Island, demonstrating reliability and cash handling accuracy. Excelled in creating supportive environments, both in retail and as a voluntary Netball Coach at St Mary's College. Skilled in fostering teamwork and enhancing customer experiences, showcasing patience, empathy, and a results-driven approach. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

4
4
years of professional experience

Work History

Retail Worker

BP 2 Go Waiheke Island
2021.03 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.

Voter Assistant

Electoral Commission
2023.10 - 2023.10
  • Greeted guests in with friendliness and professionalism.
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
  • Demonstrated adaptability by quickly mastering new software applications for various tasks.
  • Assisted managers in decision-making processes based on thorough research and analysis of available data.
  • Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
  • Facilitated smooth project execution by managing deadlines, resources allocation, and progress updates.

Netball Coach (Voluntary)

St Mary's College
2021.05 - 2023.09
  • Created a positive and supportive environment, fostering strong relationships between players and coaching staff.
  • Collaborated with other coaches for continuous professional development, sharing best practices in netball coaching techniques.
  • Encouraged sportsmanship through modeling positive behavior both on and off the court, inspiring respect among teammates.
  • Increased athlete motivation with engaging drills and exercises designed to challenge their abilities and develop resilience.

Education

High School Diploma -

St Mary's College
Ponsonby, Auckland
01.2025

Skills

  • Patience and Empathy
  • Reliability and punctuality
  • Store Cleaning
  • Cash Handling Accuracy

Timeline

Voter Assistant

Electoral Commission
2023.10 - 2023.10

Netball Coach (Voluntary)

St Mary's College
2021.05 - 2023.09

Retail Worker

BP 2 Go Waiheke Island
2021.03 - Current

High School Diploma -

St Mary's College
Lola Cumming