Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lonetona Meauta Faranisisi

Tuanai,Apia

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Capable bartender passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level bartender position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Aussie Sweet and Bar Shop

Cashiers
Apia Samoa
02.2017 - 12.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Addressed customer needs and made product recommendations to increase sales.

The Edge Bar

Bartender
Apia Samoa
01.2013 - 04.2016
  • Maintained high standards of cleanliness throughout the establishment by regularly inspecting facilities and addressing maintenance issues promptly.
  • Resolved customer complaints efficiently while maintaining professionalism and preserving long-term guest relations.
  • Managed inventory control processes for reduced waste and optimized profit margins.
  • Maintained a safe working environment by enforcing strict adherence to health and safety regulations among employees.
  • Ensured compliance with state liquor laws by monitoring alcohol service and providing ongoing staff education on responsible beverage serving practices.
  • Established strong relationships with vendors for better pricing, timely deliveries, and improved product selection.
  • Fostered a positive team culture through regular staff meetings, open communication channels, and employee recognition programs.
  • Increased staff retention through effective hiring, training, and performance management practices.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.

Education

Maths, English, Social Study, Samoan, Science

Wesley College
Faleula
12.2012

Skills

  • Customer Service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and Tolerance
  • Outgoing Personality
  • Engaging personality
  • Cleanliness and hygiene
  • Customer service expertise
  • Organizational ability
  • Responsible Alcohol Service
  • Complex Problem-Solving
  • Payment Processing
  • Hospitality service expertise

Timeline

Aussie Sweet and Bar Shop

Cashiers
02.2017 - 12.2018

The Edge Bar

Bartender
01.2013 - 04.2016

Maths, English, Social Study, Samoan, Science

Wesley College
Lonetona Meauta Faranisisi