Loreal Paraha
AUCKLAND,AUK
Summary
Dynamic salon assistant at Beyou2full with a proven track record in delivering exceptional customer service and enhancing client satisfaction. Skilled in beauty techniques and adept at fostering a welcoming atmosphere, I effectively supported stylists and maintained a pristine environment, ensuring a memorable experience for every guest.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Salon assistant
Beyou2full
01.2019 - Current
- Prepare food
- Setup salon
- Cleaning
- Handled customer inquiries and provided exceptional service experiences.
- Supported front desk operations by scheduling appointments and greeting clients.
- Maintained cleanliness and organization of salon workspace and tools.
- Assisted stylists with client consultations and service preparations.
- Created a welcoming atmosphere by maintaining a friendly attitude while interacting with guests.
- Greeted customers and provided exceptional customer service.
- Sanitized tools, followed safety standards and kept salon clean and safe.
- Assisted stylists in performing color services such as highlighting, coloring, toning, bleaching.
- Organized stockroom shelves ensuring proper product placement according to expiration date or lot number.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
- Shampooed, conditioned and rinsed clients' hair.
- Educated clients about products used during their appointment and recommended appropriate products for home care.
- Processed payments from clients using point-of-sale systems accurately and efficiently.
- Ensured all tools were properly sanitized before use on each client.
- Prepared workstations for upcoming appointments by setting up styling chairs with necessary towels and tools.
- Performed light receptionist duties such as checking clients out upon completion of services rendered.
- Blow-dried, flat ironed, curled and styled clients' hair.
- Performed administrative tasks such as filing client records and ordering supplies.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Fostered clean and sanitary work environment to protect customers and staff from infection.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Assisted in scheduling appointments, answered phones, and managed bookkeeping duties.
- Applied makeup to achieve desired day-to-day and special event looks.
- Treated customers to shampooing and head massage to promote loyalty.
- Analyzed clients' hair condition and type.
- Inspected finished hairstyles for quality assurance prior to the client leaving the salon.
- Kept work stations clean and sanitized scissors, combs and other styling tools.
- Gave customers scalp massages and adhered to safety and service procedures to maintain customer safety and enhance satisfaction with salon services.
- Applied appropriate products to customer scalps based on preferences and health needs, promoting desired changes to hair and scalp and boosting customer enjoyment.
Education
Aorere College
Skills
- Customer service
- Caregiving
- Beauty
Certification
- Drivers licence
Languages
Cookisland Maori
First Language
English
Beginner (A1)
A1
Affiliations
- Gym
- Church
- Dog lover
References
References available upon request.
Timeline
Salon assistant
Beyou2full
01.2019 - Current
Aorere College