Summary
Overview
Work History
Education
Skills
Timeline
Generic

Loren Clews

Papamoa Beach

Summary

Dynamic advocate with a proven track record at Te Rau Awhina, excelling in case management and risk mitigation. Successfully established the Matamata outreach office, fostering community relationships and securing funding. Adept at leading teams and committed to diversity, ensuring effective client support and innovative solutions in challenging environments.

Overview

7
7
years of professional experience

Work History

Wahine Advocate, Outreach Office Manager, ISR Rep

Te Rau Awhina - Tokoroa and Districts Women's Supp
05.2019 - Current
  • Development and implementation of client plans to provide support for housing, employment, parenting, budgeting, food security, safety from family violence and a range of other needs
  • Advocating for clients with WINZ, Oranga Tamariki as well as other government and non-government agencies
  • Developing strong relationships and referral protocols with social service and government agencies.
  • Developing and implementing client intake, assessment tools and processes
  • Implementation and maintenance of protocols, processes, and systems
  • Development of professional practice to enable full and effective delivery of client services to meet KPI’s and business plan requirements and to ensure effective and efficient delivery of case work.
  • Maintained up to date knowledge of best practice
  • Coaching and mentoring to staff around practice issues
  • Developed and maintained relationships with stakeholders


Key Achievements

  • Setting up, opening and running of Matamata outreach office.
  • Establishing strong links in the Matamata community and referral processes with key agencies.
  • Applied for funding through MSD capability grant and was successful.
  • Identified by National office as having high standards of best practise as an outcome of our audit.

Advocate

St Vincent De Paul
10.2018 - 05.2019
  • Represented St Vincent De Paul on the interagency board for the homeless shelter working group with local government.
  • Developing innovative fundraising events and managing relationships with sponsors.
  • Development and implementation of client plans to provide support for housing, employment, parenting, budgeting, food security, safety from family violence and a range of other needs.
  • Advocating for clients with WINZ, Oranga Tamariki as well as other government and non-government agencies.
  • Developing strong relationships and referral protocols with social service and government agencies.
  • Developing and implementing client intake, assessment tools and processes.


Volunteer and Governance Board Member

St Vincent De Paul
01.2018 - 10.2018
  • Contributing to strategic and financial planning
  • Administration tasks
  • Client support

Education

Certificate (Level 4) - Small Business Management

Southern Institute of Technology
Invercargill, NZ
12-2011

Skills

  • Proficient in Record Base and competent user of Microsoft office, zero and smart payroll
  • Internal file auditing to meet compliance requirements
  • Pragmatic problem solving and solution focus
  • Experienced in working in environments with diverse clients
  • Leading a team to achieve agreed outcomes for clients and staff
  • In depth knowledge of family violence
  • Experience in case management and achieving outcomes for clients and the organization
  • Risk mitigation – assessing risks and applying safety strategies to mitigate these

Timeline

Wahine Advocate, Outreach Office Manager, ISR Rep

Te Rau Awhina - Tokoroa and Districts Women's Supp
05.2019 - Current

Advocate

St Vincent De Paul
10.2018 - 05.2019

Volunteer and Governance Board Member

St Vincent De Paul
01.2018 - 10.2018

Certificate (Level 4) - Small Business Management

Southern Institute of Technology
Loren Clews