- Experimenting with different creative mediums, like photography, sewing, and digital design, to expand skills and techniques
- I have a passion for photography and editing photos
Lorenza Leduc
wellington
Summary
Dynamic and results-driven professional with experience at La Bella Italia, excelling in customer satisfaction and team collaboration. Demonstrated strong problem-solving and organizational skills, enhancing service efficiency and fostering loyalty. Known for patience and empathy, effectively managing high-pressure situations while ensuring a positive experience for all clients.
Dynamic individual with hands-on experience in interacting with customers and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
2026
2026
years of professional experience
Work History
Babysitter
- Communicated positively with children and guardians.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
Wait Staff Member
La Bella Italia
05.2023 - Current
- Collaborated with staff to ensure timely and accurate order fulfillment.
- Resolved customer complaints professionally and effectively, maintaining strong relationships with clientele.
- Enhanced customer satisfaction by implementing efficient task delegation.
- Ensured smooth operations during high-volume periods by coordinating closely with other managers across departments.
- Upheld company values by consistently modeling professional behavior for both new hires and seasoned team members alike.
- Drove repeat business from loyal customers thanks to attentive service that went above-and-beyond expectations.
- Optimized table turnover rate by monitoring meal progress and anticipating guest needs proactively.
Education
Bachelor of Arts - Fine Arts
Massey Universiity Wellington
Wellington, NZ12-2027
High School Diploma -
Hutt Valley High
Lower Hutt, NZ12-2024
Skills
- Patience and empathy
- Problem-solving
- Child engagement
- Emotional intelligence
- Clear communication
- Multitasking Abilities
- Organizational skills
- Calm under pressure
- Active listening
- Verbal communication
- Conflict resolution
Interests
Timeline
Wait Staff Member
La Bella Italia
05.2023 - Current
Babysitter
Bachelor of Arts - Fine Arts
Massey Universiity Wellington
High School Diploma -
Hutt Valley High
school hazard and risk assessment programme course
apply health and safety risk assessment to a job role