Dynamic professional with a proven track record at BestStart Educare, adept in enhancing administrative systems and ensuring compliance with MoE Funding requirements. Skilled in Microsoft Office, with exceptional communication abilities and a knack for maintaining professional relationships. Demonstrates innovative problem-solving skills in high-pressure environments, significantly improving operational efficiency.
Provide support for centre staff to ensure the smooth running of their administration systems and MoE Funding requirements are met
Monitor and action admin support help desk tickets daily
Process Accounts adjustments via the internal add ons system daily
Ensure all enrolments, booking changes, attendance records and all other paperwork is entered and processed accurately as per the MoE guidelines
Monitor fee payments coming through and review overdue accounts regularly and provide advice to centres around the appropriate action to carry out
Review, monitor and action WINZ Subsidy report on a weekly basis
Provided training opportunities and support for young people to prepare for the workplace
Lead engaging, accessible and educational workshops for students with a variety of learning needs, including remote sessions
Data entry to ensure accurate assessments and results are recorded and delivered in a timely matter to schools/ learners
Worked closely with Educators to deliver personalised workshops based on the needs and interests of their students to better understand what they want to achieve from delivered courses
Compassionate volunteer with 2 years experience of supporting families in need through The Little Heroes Project. With a main focus on providing material aid to families with children aged 0-5 years, I successfully coordinated donation pick ups, distribution of care packages, organised donation drives and developed partnerships with local business for regular donations of supplies. I believe in the power of community and the importance of helping members of our community thrive.