Loriah Tiumalu
Auckland,New Zealand
Summary
Retail professional specialising in customer service and health and safety protocols. Demonstrates the ability to enhance customer experiences through attention to detail, efficiency, and a proactive approach in fast-paced environments. Recognised for strong teamwork, adaptability in scheduling, and a reliable work ethic, with a commitment to maintaining high standards of professionalism and store presentation.
Overview
10
10
years of professional experience
Work History
Holiday casual
Manukau City, Auckland
10.2025 - Current
- Managed inventory levels and organized stock on shelves.
- Maintained cleanliness and organization of the sales floor.
- Handled customer inquiries and resolved issues effectively.
Senior Ride Operator
Rainbows End Limited
Manukau City Centre, NZ
04.2022 - 06.2025
- Operated rides efficiently, ensuring guest safety and satisfaction throughout experience.
- Monitored ride operations for adherence to safety protocols and guidelines.
- Assisted guests in boarding and alighting from rides, providing clear instructions.
- Conducted routine inspections of equipment to identify potential issues or maintenance needs.
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
- Provided exceptional customer service by addressing guest inquiries and concerns promptly.
- Managed emergency situations calmly, following established protocols to ensure guest safety and wellbeing.
Paper Deliverer
Ovato Limited
Wiri, NZ
03.2016 - 01.2021
- Coordinated timely delivery of newspapers to designated routes, ensuring consistent service quality.
- Optimized delivery schedules to enhance operational efficiency and reduce delays.
- Enhanced customer satisfaction by consistently delivering newspapers on time and in excellent condition.
- Developed strong time-management skills to balance multiple responsibilities efficiently while maintaining high-quality paper delivery services.
Education
Bachelor of Science - Nursing
Auckland University of Technology
Auckland, NZ11.2028
High School Diploma -
McAuley High School
Ōtāhuhu, Auckland12.2021
Skills
- Customer service
- Equipment operation
- Safety monitoring
- Emergency evacuation procedures
- Interpersonal communication
- Teamwork
- Problem-solving abilities
- Multitasking
- Organizational skills
- Physical strength/stamina
- Public speaking
- Strong work ethic
- Organization and time management
- Merchandise display
- Professional appearance
- Store maintenance
Availability
immediately, Monday to Friday (can also work weekends)
References
- Sau Fatuleai, Supervisor, saufatuleai10@gmail.com, 022 368 1667
- Fionna Samaeli, Manager, Rainbows End Limited, fionna2@rainbowsend.co.nz, 021 071 6413
Timeline
Holiday casual
10.2025 - Current
Senior Ride Operator
Rainbows End Limited
04.2022 - 06.2025
Paper Deliverer
Ovato Limited
03.2016 - 01.2021
Bachelor of Science - Nursing
Auckland University of Technology
High School Diploma -
McAuley High School