Lorna Pearson
East Tamaki Heights,Auckland
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
24
24
years of professional experience
Work History
Sales Manager
Petromark
Johannesburg, South Africa
04.2018 - 11.2023
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Collaborated with marketing team to create promotional materials for target customers.
- Managed daily operations of sales department, including supervision of staff members.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Researched potential customers using various sources such as public records, web searches.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Performed analysis of current processes within the sales department to identify areas needing improvement.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Maintained accurate records of all transactions between customers and company representatives.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Tracked monthly sales to generate reports for business development planning.
- Performed sales consultations and educated clients on products and services.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Controlled expenses to meet budget guidelines.
- Motivated team members and encouraged team work.
- Traveled to other branches to assist with client base.
Area Manager
Petromark
Johannesburg, South Africa
01.2015 - 03.2018
- Calling on existing accounts
- Establish new accounts by planning and organizing daily work schedule to call potential new business
- Planning of calls to be done for the week, such as daily call reports, weekly work plans
- Monitor competition by gathering current marketplace information on pricing
- Handling queries and quotations
- Assisting technical department with monitoring of soluble oils
- Collecting cheques
- Also assisted with setting up Welkom branch: systems, furniture, stock
- Following up on Sales Executives (Managing of area, and customers).
Sales Executive
Petromark
Johannesburg, South Africa
08.2010 - 01.2015
- Calling on existing accounts
- Establish new accounts by planning and organizing daily work schedule to call potential new business
- Planning of calls to be done for the week, such as daily call reports, weekly work plans
- Monitor competition by gathering current marketplace information on pricing
- Handling queries and quotations
- Assisting technical department with monitoring of soluble oils
- Collecting cheques
- Also assisted with setting up Welkom branch: systems, furniture, stock.
Sales Co-ordinator
Petromark
Johannesburg, South Africa
02.2007 - 07.2010
- Following up on Internal Sales
- Followed up on daily reports regarding production, stock availability and delivery of end product
- Ensuring customers get feedback regarding product that is not ready in time
- Handling queries and quotes
- Assisting of Sales staff if they are not in the office
- Calling on customers
- Collecting Cheques
- Processing orders from beginning to end
- Providing authorisation for credit notes
- Cashing up on money received for the day
- Handing out of customer survey
- Processed from beginning to end
- Followed through with Wearcheck reports
- Sourcing courier for relevant clients that are not JHB based
- Arranging all relevant documentation for export orders
- Following up on uncanvassed customers
- Temporarily assisted in the factory: ensuring factory staff could perform their daily duties
- Including printing of blend sheets, loading finished product onto system
- Stock take
- Checking inventory on raw materials
- Liaising with Suppliers
- Driver sheets (Log sheets)
- Assisting walk in customers
- Ensuring all customers are informed regarding BEE Status
- Maintaining all BEE Certificates from suppliers
- Assisting with ISO related queries.
Co-ordinator for Ster Kinekor
RTT
Johannesburg, South Africa
03.2005 - 01.2007
- Following up on upliftments
- Following up on deliveries
- Liaise with customers.
Administrator
RTT
Johannesburg, South Africa
12.2004 - 02.2005
- Logging of collections
- Follow up on upliftments.
Receptionist
RTT
Johannesburg, South Africa
05.2004 - 11.2004
Waitron
House of Coffees
Johannesburg, South Africa
03.2000 - 03.2004
Education
High School Diploma -
Boksburg High
Johannesburg South Africa12-2003
Skills
- National Account Management
- Strategic Planning
- Business Planning
- KPI Tracking
- Sales Tracking
- Sales Reporting
- New Business Development
- Sales Planning
- Sales Team Training
- Product Knowledge
Dependents
One
Contact Details
(072) 184 5304, lorna.lansberg@gmail.com
Notice Period
One Month
Residential Area
Alberton, Johannesburg
Id Number
850724 0274 080
Personal Information
- Nationality: South Africa / British
- Driving License: Yes and own vehicle
- Marital Status: Single
References
Bonny Scheepers, Reverse Logistics Manager, RTT, (082) 448 1591, bonita@icon.co.za
Languages
English
Native/ Bilingual
Afrikaans
Full Professional
Timeline
Sales Manager
Petromark
04.2018 - 11.2023
Area Manager
Petromark
01.2015 - 03.2018
Sales Executive
Petromark
08.2010 - 01.2015
Sales Co-ordinator
Petromark
02.2007 - 07.2010
Co-ordinator for Ster Kinekor
RTT
03.2005 - 01.2007
Administrator
RTT
12.2004 - 02.2005
Receptionist
RTT
05.2004 - 11.2004
Waitron
House of Coffees
03.2000 - 03.2004
High School Diploma -
Boksburg High
Similar Profiles
Wayne WhittingtonWayne Whittington
BI & Pricing Operations at Petromark (Pty) LtdBI & Pricing Operations at Petromark (Pty) Ltd
Murat KorucuMurat Korucu
Cafe Manager at Brickworks works CafeCafe Manager at Brickworks works Cafe
Vibin VargheseVibin Varghese
Building Services and Maintenance Engineer at Te-Pūkenga - MITBuilding Services and Maintenance Engineer at Te-Pūkenga - MIT