Lorraine August

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
• Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
• Adhered to state laws regarding alcoholic beverage services and customer regulations.
• Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
• Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
• Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
• Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
• Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.
• Implemented sustainable practices, reducing waste by introducing reusable straws and biodegradable napkins.
• Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
• Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
• Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
• Kept bar stocked with liquors, juices and garnishes for drinks.
• Maintained impeccably clean, attractive and well-stocked bar area.
• Upheld strict regulations for safe alcohol service and food safety.
• Prepared garnishes by evenly slicing and pitting fruits.
• Created attractive bar displays by strategically arranging bottles and glasses.
• Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.

• Oversaw grill, stove, and oven, and cleaned equipment after every shift.
• Checked freezer and refrigerator prior to each shift to verify correct temperatures.
• Maintained well-organized mise en place to keep work consistent.
• Placed orders to restock items before supplies ran out.
• Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
• Handled and stored food to eliminate illness and prevent cross-contamination.
• Reduced food waste with strategic menu planning and inventory control techniques.
• Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
• Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
• Prepared meals from scratch using authentic, popular recipes to generate repeat business.
• Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
• Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
• Monitored line processes to maintain consistency in quality, quantity, and presentation.
• Adapted menus seasonally, incorporating fresh produce to create visually appealing and flavorful dishes.
• Managed food costs, sourcing ingredients from local suppliers to support community partnerships and sustainable practices.
• Achieved consistent on-time service, optimizing kitchen workflows and staff scheduling.
• Improved kitchen safety, conducting comprehensive training on proper equipment use and emergency procedures.
• Streamlined kitchen operations for increased efficiency, implementing new inventory management system.
• Coordinated with team members to prepare orders on time.
• Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
• Monitored food production to verify quality and consistency.
• Participated in food tastings and taste tests.
• Implemented food cost and waste reduction initiatives to save money.
• Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
• Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
• Supported kitchen staff training and development, leading to increased productivity and efficiency.

Grading Products:

Ensure the produce is to its quality and rejects have been out of the package

Sorting product to its highest standards to ensure the best quality before exported

Inspect and monitoring the cooked produce

Counting:

Counting produce before the produce is placed into packages and handling into sorted boxes as required

Learning Techniques to make the job easier for the when the produce cavil belts reduce speed

Packing:;

Packing produce into different size boxes

• Managed product storage, ensuring proper organization and rotation to maintain optimal condition of goods.
• Enhanced overall brand reputation by consistently delivering high-quality products on time while maintaining strict adherence to compliance standards.

Ensuring health and safety regulation is meet at all times

Ensuring clean and sanitized equipment, uniform for each stations and operations is highly satisfied and important in the area and hygiene is consistent at all times

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
• Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
• Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
• Checked and verified photo identification prior to granting facility access.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Reported suspicious activities and persons to law enforcement.
• Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
• Improved overall security by conducting regular patrols and monitoring surveillance systems.
• Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
• Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
• Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
• Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Responded quickly to incidents and assessed active situations for security concerns.
• Responded quickly to emergency situations to assess and deflect issues.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Examined doors, windows and gates to verify security.
• Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
• Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
• Investigated suspicious activities and persons to maintain security of premises.
• Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
• Conducted training sessions for new security personnel to facilitate compliance with security protocols.