Lorraine Haymes
Christchurch,CAN
Summary
I am an experienced leader whose base motivation is an equitable society. My mahi is based on respect, honesty, objectivity, integrity and professionalism. My personal strengths are a positive attitude and a calm demeanour. I am organized and have implemented many processes for ease of use, effectiveness and accountability in the roles I have been in over the years. I have always given 100% in my career. I am sure my referees will attest to this.
Referees supplied by request
Overview
27
27
years of professional experience
Work History
Service Leader/Pou Heke
SWiS
01.2021 - Current
- Leading/mentoring a service with many outside stakeholders
- Promoting equitable support for marginalized clients with disabilities
- Supporting and sustaining collaborative relations with Principals, kahua ako and government stakeholders over 21 of the schools at the most marginalised schools in Canterbury
- Meeting funding, and outcomes, KPIs, & other leadership obligations whilst maintaining a high level of culture of care within our team
- Maintained a professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Communicated clearly with employees and stakeholders to keep everyone on same page and working toward established goals.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Formulating individual plans with multidisciplinary teams to provide comprehensive and continuous support plans.
- Coordinated external professionals to uphold high-quality, person-centred care.
Clinical Lead/Portfolio Developer
Cholmondeley Children’s Centre
01.2019 - 01.2021
- Ensuring staff understand the individual needs and support plans for children and their carers whilst utilizing the service. Coordinate wrap around support with outside agencies.
Director and Practice leader
Naturally Nurtured
01.2017 - 01.2019
- Supporting carers, people in the education sector and other professionals who care for and support children with disabilities and mental health issues to understand their child/rens specific needs, using a strength-based approach.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with Ministry of health, justice, education, social development.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Spearheaded and implemented new projects to expand scope of engagement.
National Co-Ordinator
Footsteps Education Service
05.2014 - 01.2017
- Supporting carers and their children with visible and invisible disabilities to navigate systems and develop individual plans for them and their whānau
Care and Protection Social worker
Child Youth and Family
01.2010 - 01.2014
Coordinator
Holly House
01.2007 - 01.2010
Owner/Manager
Ottawa Gardens Preschool
01.1997 - 01.2006
Education
Bachelor of Social Work -
CPIT
2009
Certificate in Special Needs in Early Childhood - undefined
1996
Certificate in Early Childhood Management - undefined
1996
Diploma in Early Childhood (Grandparented) - Early Childhood Special Education
University of Canterbury
Christchurch1994
Skills
- Analytical and Critical Thinking
- Training and Development
- Teamwork and Collaboration
- Interpersonal Communication
- Flexible and Adaptable
- Team building
- Dependable and Responsible
- Problem-Solving
- Multitasking Abilities
- Planning and Coordination
- Written Communication
Timeline
Service Leader/Pou Heke
SWiS
01.2021 - Current
Clinical Lead/Portfolio Developer
Cholmondeley Children’s Centre
01.2019 - 01.2021
Director and Practice leader
Naturally Nurtured
01.2017 - 01.2019
National Co-Ordinator
Footsteps Education Service
05.2014 - 01.2017
Care and Protection Social worker
Child Youth and Family
01.2010 - 01.2014
Coordinator
Holly House
01.2007 - 01.2010
Owner/Manager
Ottawa Gardens Preschool
01.1997 - 01.2006
Bachelor of Social Work -
CPIT
Certificate in Special Needs in Early Childhood - undefined
Certificate in Early Childhood Management - undefined
Diploma in Early Childhood (Grandparented) - Early Childhood Special Education
University of Canterbury
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